Client Care Specialist

PERFORMANCE PHYSICAL THERAPY

Client Care Specialist

Redlands, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Wellness resources

    Training & development

    We are seeking a Client Care Specialist with a commitment to excellent customer service.

    The ideal candidate has a cheerful disposition, motivated and able to work independently and as a team with a high level of productivity.

    You will be the first point of contact for our clients.

    Responsibilities

    Greet customers as they arrive

    Respond to inquiries in a friendly and professional manner

    Answer phone calls and schedule appointments

    Perform insurance verifications and obtain authorizations for various payer types

    Maintain a tidy and inviting work environment and organization of resources

    Provide consistent exceptional service

    Qualifications

    Excellent communication skills

    Strong work ethic and positive attitude

    Familiarity with computer systems

    Ability to deal effectively with time pressures, stress and change

    Strong time-management and excellent multi-tasking skills.

    Exceptional organizational skills with high attention to details

    Two or more years of experience as a receptionist preferably in a fast paced Physical Therapy environment

    Bilingual a plus

    Benefits: Medical, Dental, Vision. Retirement. Paid Time Off, 401K matching, Training & Development, Wellness Resouces, Career Growth, Company Parties

    Education: High school or equivalent

    We are excited that you are looking to join our strong team.