Benefits:
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Training & development
We are seeking a Client Care Specialist with a commitment to excellent customer service.
The ideal candidate has a cheerful disposition, motivated and able to work independently and as a team with a high level of productivity.
You will be the first point of contact for our clients.
Responsibilities
Greet customers as they arrive
Respond to inquiries in a friendly and professional manner
Answer phone calls and schedule appointments
Perform insurance verifications and obtain authorizations for various payer types
Maintain a tidy and inviting work environment and organization of resources
Provide consistent exceptional service
Qualifications
Excellent communication skills
Strong work ethic and positive attitude
Familiarity with computer systems
Ability to deal effectively with time pressures, stress and change
Strong time-management and excellent multi-tasking skills.
Exceptional organizational skills with high attention to details
Two or more years of experience as a receptionist preferably in a fast paced Physical Therapy environment
Bilingual a plus
Benefits: Medical, Dental, Vision. Retirement. Paid Time Off, 401K matching, Training & Development, Wellness Resouces, Career Growth, Company Parties
Education: High school or equivalent
We are excited that you are looking to join our strong team.