Client Engagement Associate

Stretch Zone - 1178

Client Engagement Associate

East Lyme, CT
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Join Stretch Zone as a Client Engagement Associate and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm, drive, and a genuine desire to help others.

    Responsibilities

    Provide outstanding customer service by warmly welcoming members, scheduling appointments, handling phone inquiries, and resolving questions or concerns

    Support strong member retention through proactive outreach, follow-ups, and delivering a smooth, positive member experience

    Share the benefits of practitioner-assisted stretching by recommending membership packages that align with client goals.

    Support sales goals, recommending add-on sessions, and continually sharpen client engagement skills to create a report with clients

    Qualifications

    Sales experience or a related background is preferred, but not required

    Excellent communication skills and a people-first mindset

    Eagerness to learn and grow

    Compensation

    Salary is based on a base hourly rate plus 10% commission on membership sales

    Access to health and 401K benefits

    Additional bonus potential based off of studio performance

    About Stretch Zone Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.