Client Engagement and Support Manager Healthcare MultiSpecialty
Benefits:
Employee discounts
Training & development
Wellness resources
Company Overview
Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.
This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.
Position Summary
We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.
This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.
Core Responsibilities
Serve as a primary point of contact for:
Clinic owners
Medical doctors and licensed providers
Attorneys, CPAs, and professional advisors
Internal office teams across locations
Communicate clearly and professionally regarding:
Clinical services and workflows
Operational questions
Billing and administrative processes
Demonstrate working knowledge of:
Chiropractic
Acupuncture
Massage Therapy
Physical Therapy
PM&R services
Medical billing fundamentals
Coordinate communication across departments and locations
Maintain brand standards in all interactions
Support leadership with client and partner engagement
Document communications and follow through to resolution
Required Qualifications (Non-Negotiable)
Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic
Strong understanding of healthcare services and clinic operations
Professional communication skills—written and verbal
Comfortable interacting with:
Doctors
Clinic owners
Attorneys
CPAs
Executive leadership
High level of professionalism, discretion, and judgment
On-site availability in West Los Angeles
Preferred Experience (Strong Plus)
Experience in:
Medical billing or revenue cycle environments
Multi-location healthcare organizations
Franchise or management services organizations
Familiarity with compliance-driven environments
Ability to manage complex stakeholder relationships
Ideal Candidate Profile
Polished, composed, and credible
Understands clinical terminology and workflows
Brand-aware and detail-oriented
Solutions-focused with strong follow-through
Comfortable operating in executive-level conversations
What This Role Is / Is Not
This role IS:
Client-facing
Relationship-driven
Professional and brand-critical
Healthcare-specific
This role is NOT:
Entry-level
Call-center based
Remote
A purely administrative support role
Compensation
Competitive salary based on experience
Growth opportunity within a healthcare franchise organization
Schedule
Full-time
On-site only
Standard business hours
How to Apply
Please submit:
Resume
A brief cover note outlining:
Your healthcare office experience
The types of providers or professionals you’ve worked with
Why you are a strong brand representative
Only candidates with relevant healthcare office experience will be considered.
Bottom Line
If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.