Client Engagement and Support Manager Healthcare MultiSpecialty

HEALTH ATLAST WEST LA

Client Engagement and Support Manager Healthcare MultiSpecialty

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Training & development

    Wellness resources

    Company Overview

    Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.

    This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.

    Position Summary

    We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.

    This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.

    Core Responsibilities

    Serve as a primary point of contact for:

    Clinic owners

    Medical doctors and licensed providers

    Attorneys, CPAs, and professional advisors

    Internal office teams across locations

    Communicate clearly and professionally regarding:

    Clinical services and workflows

    Operational questions

    Billing and administrative processes

    Demonstrate working knowledge of:

    Chiropractic

    Acupuncture

    Massage Therapy

    Physical Therapy

    PM&R services

    Medical billing fundamentals

    Coordinate communication across departments and locations

    Maintain brand standards in all interactions

    Support leadership with client and partner engagement

    Document communications and follow through to resolution

    Required Qualifications (Non-Negotiable)

    Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic

    Strong understanding of healthcare services and clinic operations

    Professional communication skills—written and verbal

    Comfortable interacting with:

    Doctors

    Clinic owners

    Attorneys

    CPAs

    Executive leadership

    High level of professionalism, discretion, and judgment

    On-site availability in West Los Angeles

    Preferred Experience (Strong Plus)

    Experience in:

    Medical billing or revenue cycle environments

    Multi-location healthcare organizations

    Franchise or management services organizations

    Familiarity with compliance-driven environments

    Ability to manage complex stakeholder relationships

    Ideal Candidate Profile

    Polished, composed, and credible

    Understands clinical terminology and workflows

    Brand-aware and detail-oriented

    Solutions-focused with strong follow-through

    Comfortable operating in executive-level conversations

    What This Role Is / Is Not

    This role IS:

    Client-facing

    Relationship-driven

    Professional and brand-critical

    Healthcare-specific

    This role is NOT:

    Entry-level

    Call-center based

    Remote

    A purely administrative support role

    Compensation

    Competitive salary based on experience

    Growth opportunity within a healthcare franchise organization

    Schedule

    Full-time

    On-site only

    Standard business hours

    How to Apply

    Please submit:

    Resume

    A brief cover note outlining:

    Your healthcare office experience

    The types of providers or professionals you’ve worked with

    Why you are a strong brand representative

    Only candidates with relevant healthcare office experience will be considered.

    Bottom Line

    If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.