Qualifications
- Significant professional experience in client management or a similar role within the Payments industry. · Proven track record of delivering 20%+ revenue growth across a client portfolio related to Payments.
- Extensive experience in developing and executing client strategies that drive business growth.
- Demonstrated success in managing account P&L and achieving financial targets.
- Experience in client engagement and building senior-level client relationships.
- Proven ability to collaborate and influence across various levels of an organization.
- Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus.
- Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs.
- Acknowledged by clients as the primary trusted advisor and contractual authority.
- Deep expertise in client relationship management and strategic planning.
- Exceptional leadership, negotiation, and relationship management abilities.
- Strong business acumen and ability to identify and capitalize on growth opportunities.
- Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C-level).
- Proven ability to manage multiple priorities and work independently in a fast-paced environment.
- Advanced problem-solving and decision-making capabilities under pressure.
- In-depth understanding of industry trends, market dynamics, and financial analysis.
- Commitment to continuous personal development and staying current with industry trends.
- Demonstrated ability to influence change and drive organizational transformation.
- Strong accountability for achieving results and maintaining high performance standards.
- Proficiency in financial management, including P&L management, forecasting, and risk management.
- Experience in driving continuous improvement and innovation in client solutions and service delivery.
Additional Information
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
- Career Development : Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
- Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
- Health: Global internal wellbeing programme, access to wellbeing apps;
- Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
Additional Employee Requirements
- Participation in both internal meetings and external meetings via video calls, as necessary.
- Ability to go into corporate or client offices to work onsite, as necessary.
- Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
- Ability to bend, kneel, crouch, and reach overhead, as necessary.
- Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
- Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
- For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
- For positions that require business travel and/or event attendance, a valid driver’s license, as necessary.
*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
USA Benefits (Full time roles only, does not apply to contractor positions)
- Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
- Flexible Spending Accounts (Medical, Transit, and Dependent Care)
- Employer Paid Life Insurance and AD&D Coverages
- Health Savings account paired with our low-cost High Deductible Medical Plan
- 401(k) Safe Harbor Retirement plan with employer match with immediately vest
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.