Benefits:

Remote Work Schedule

Paid time off

Opportunity for advancement

Title. Client Relations Specialist

Duties. This position handles day to day tasks that handle interactions with customers and daily communication with Realestaged team. This is a front-end helpdesk position where you will be answering phone calls, texts, and emails with customers.

This is 90% remote work position depending on the employee’s efficiency. Hybrid work is default for all employees at the start.

Skills Needed:

Customer service and de-escalation

Understanding nuances of email/text communication with customers

Ability to task switch in an organized manner to not miss tasks and keep accuracy

Tasks:

Customer Fulfillment

Send estimates, invoices, and contracts to customers

Day to day client communication with new potential customers

Monitor daily for customer properties that have gone under contract

Ensuring all e-mails, texts, and phone calls are responded to within company guidelines

Team Coordination

Schedule the Realestaged team to install or remove furniture from customer properties

Drive to new client properties to take photos of the property when required

Resolve property access issues for the team

Ensure parking tickets get paid for Realestaged vehicles

Re-route team members to new locations when changes occur

Social Media Admin Tasks

Make sure Realestaged videos are uploaded to social media sites and scheduled for release

Coordinate videographers for filming and video uploads

Schedule Realestaged guests for film shoots

Minor editing tasks on videos before uploading

Monitor and change calendar for senior leadership

Property Upkeep Admin Tasks

Ensures all bills and customer invoices are paid for Realestaged partner companies

Coordinates contractors to resolve ticket requests for repairs

organize and manage paperwork for Realestaged partner companies

TERMS.

Start Date. Within 2 weeks of accepting the offer

Employment. 40 Hours per week

Pay. $60,000-$75,000 a year

Schedule: 8am EST to 4:30pm EST. Hybrid work schedule with 90% of days being Remote work

PTO is 10 days per year. Heath Care Reimbursement plan

Probationary Period: 90 days

Conditions

Experience? Preference is to have multiple job experiences with customer service jobs

Background Check: Felony Convictions only

Flexible work from home options available.