Client Relations Specialist

A

ABC Imaging

Client Relations Specialist

New York, NY
Full Time
Paid
  • Responsibilities

    Client Relations Specialist (Printing & Digital Production – Onsite, New York, NY)

    Job Description
    We are seeking an experienced and detail-oriented Client Relations Specialist to join our onsite team in New York, NY. This role is ideal for a professional with a strong background in the printing industry , including color digital printing, prepress, and print production.

    The successful candidate will deliver exceptional customer service while managing print production workflows, client communication, and project execution in a fast-paced, deadline-driven environment.

    Key Responsibilities

    • Serve as the primary point of contact for clients, creative teams, and technical staff , ensuring clear communication and project alignment
    • Provide prepress and digital print support , including proofreading client artwork and preparing files for production
    • Edit and optimize client files for print readiness using Adobe Creative Suite
    • Coordinate and manage press checks, mock-ups, revisions, and client approvals
    • Oversee project scheduling, workflow management, and production timelines to meet tight deadlines and budgets
    • Manage day-to-day print shop operations , including inventory control, supply ordering, and equipment coordination
    • Support and maintain small format printers, large format printers, and plotters
    • Perform print finishing and bindery tasks as needed
    • Assist with conference room setup, client meetings, and onsite support services

    Qualifications

    • Minimum of 3+ years of experience in the printing industry (digital printing, prepress, or print production)
    • Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
    • Strong knowledge of color digital printing, print production processes, and bindery operations
    • Experience with print equipment, materials, and finishing techniques
    • Excellent customer service and client-facing communication skills
    • Ability to confidently present printing capabilities and services to clients
    • Strong organizational, multitasking, and project management skills
    • Ability to manage multiple projects while maintaining accuracy and attention to detail
    • Effective communication skills for team collaboration and task delegation