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Client Relationship & Growth Coordinator

Signarama Evansville

Client Relationship & Growth Coordinator

Evansville, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Health insurance

    Paid time off

    Profit sharing

    The Big Picture

    At Signarama Evansville, we don’t just make signs. We help businesses show up well in the world.

    We’re looking for someone who loves building relationships, staying organized, and being the steady point of contact clients can rely on. This role is about caring for a group of existing clients and helping them feel supported, understood, and well taken care of.

    You won’t be cold-calling strangers. You’ll inherit real relationships and your job is to strengthen them.

    When this role is done well, clients trust us more, projects run smoother, and opportunities for growth happen naturally.

    What You’ll Do

    Own a Group of Existing Clients

    Serve as the primary contact for a defined portfolio of current customers

    Learn their business, their patterns, and how they use signage

    Stay in touch and make sure they feel supported — not just quoted

    Strengthen Relationships

    Follow up after projects are completed

    Check in before seasonal or recurring needs

    Reconnect with clients we haven’t heard from in a while

    Look for ways we can make their lives easier

    Handle Requests with Care

    Respond promptly and professionally to inbound orders

    Ask thoughtful questions to make sure we’re delivering the right solution

    Write clear, accurate quotes

    Keep projects moving from a communication standpoint

    Work as Part of a Team

    Collaborate with design, production, and installation

    Communicate timelines clearly

    Help keep projects organized and on track

    What This Role Is

    Relationship-focused

    Proactive, but not pushy

    Organized and communicative

    A bridge between clients and our internal team

    A role where taking initiative is valued

    What We’re Looking For

    Experience in sales, account support, customer service, or client coordination

    Comfortable starting conversations and checking in with clients

    Strong follow-up skills

    Detail-oriented and dependable

    Curious about how businesses operate

    Coachable and eager to grow

    Sign, print, construction, or B2B experience is a plus — but not required.

    Who We Are

    Signarama Evansville is an award-winning, Hall of Fame, locally owned sign company. We’re in the top 10% of our franchise network of more than 850 locations worldwide.

    We work hard. We do things right. And we genuinely care about our customers and each other.

    We also believe work should be enjoyable:

    Free coffee (and peanut butter)

    Chili cook-offs and random food contests

    Donut and pizza runs

    Fun Christmas parties

    A supportive, team-oriented environment

    Why This Role Matters

    When our clients feel cared for, everything improves: trust, communication, and long-term growth.

    This role helps turn “we’ve used them before” into “they’re our go-to partner.”

    If you enjoy building relationships, staying busy, and being part of a team that takes pride in its work, we’d love to meet you.