Job Description

Job Description

We are seeking a Client Relationship Manager to oversee client engagements, ensure exceptional service delivery, and foster strong, long-term business relationships. The ideal candidate will be proactive, detail-oriented, and capable of identifying opportunities to enhance client satisfaction and retention.

Responsibilities

• Serve as the primary point of contact for assigned client accounts

• Develop a deep understanding of each client's business needs and goals

• Monitor and manage client satisfaction, responding to inquiries and resolving issues

• Coordinate with internal departments to deliver timely and effective solutions

• Track client interactions and maintain accurate records

• Identify growth opportunities within existing accounts

• Prepare reports on client status, feedback, and performance metrics

• Support the onboarding of new clients and provide orientation on services

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field

• 2+ years of experience in client relationship management, account management, or consulting

• Excellent communication and interpersonal skills

• Strong organizational and time management abilities

• Proven problem-solving capabilities and attention to detail

• Ability to manage multiple clients and projects simultaneously

• Proficiency in Microsoft Office and CRM tools

Additional Information

Benefits

• Competitive salary: $60,000 – $65,000 per year

• Growth opportunities within the company

• Professional development and training programs

• Supportive and collaborative team environment

• Full-time, stable employment