Job Description

As a Client Relationship Manager, you will serve as the primary point of contact between Beloform Craft and our valued clients. You will play a key role in nurturing partnerships, ensuring client satisfaction, and identifying opportunities to enhance service delivery and business growth. This role requires strong communication skills, strategic thinking, and a commitment to excellence.

Responsibilities

• Build and maintain strong, long-term client relationships

• Serve as the main liaison for client communications and inquiries

• Understand client needs and provide tailored solutions

• Coordinate with internal teams to ensure timely and high-quality service delivery

• Monitor client satisfaction and address concerns proactively

• Identify opportunities to expand services and strengthen partnerships

• Maintain accurate records of client interactions and agreements

Qualifications

• Excellent verbal and written communication skills

• Strong interpersonal and relationship-building abilities

• Organizational and time-management skills

• Problem-solving and strategic thinking capabilities

• Professional demeanor and client-focused mindset

• Ability to work collaboratively in a team environment

• Proficiency in standard office and client management tools

Additional Information

• Competitive salary ($48,000 – $53,000 per year)

• Growth opportunities and professional development

• Skill development in relationship management and strategic communication

• Supportive and collaborative work environment

• Full-time employment stability

• Opportunity to contribute to a growing and respected company