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Client Relationship Manager, FIS University Program

FIS

FIS

Client Relationship Manager, FIS University Program

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

    JOIN THE 2022 FIS UNIVERSITY PROGRAM!

    As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews.

    This two-year full-time program has start dates in January, March, June, and September with a dedicated “Learning Week” where you will;

    • Learn how to work within a corporate environment
    • Learn the structure of FIS and options for growth within the organization
    • Hear from FIS leadership about their journey and participate in senior leader networking opportunities
    • Build a network of your peers from across the organization

    THIS POSITION IS FOR A JUNE 27, 2022 START.

    ABOUT THE TEAM

    Worldpay from FIS is a global payments leader powering international commerce with deep fintech expertise and a shared passion for our customers. Whether in-store, online, or on a mobile device, we process over 40 billion transactions annually and offer more than 300 payment methods supporting 126 currencies across 146 countries. It's the perfect place for exceptional people to take their careers to the next level. Worldpay from FIS’ growth is driven by every single team member; it is individuals working together to make success happen. By leaving no rock unturned, we can find new opportunities for continued growth everywhere. Our sales team is vital to that success with their diligence to generate new prospects and re-engage existing customers.

    WHAT YOU WILL BE DOING

    • You provide proactive and positive contact for our customers and clients.
    • You are focused on ensuring customers are satisfied with our products and services, working with the relationship manager in order to manage day-to-day relations.
    • You will master the internal software and tools to analyze our clients’ business metrics and help provide suggestions for improvement.
    • You consult with other team members (corporate support/implementations/engineering/finance) to deliver for the customer
    • You will develop a deepening working knowledge of company products and services

    WHAT YOU BRING

    • Bachelor’s degree from job discipline
    • Proficiency in Microsoft Office Suite
    • Self-motivated and a willingness to learn
    • Excellent communication and interpersonal skills

    ADDED BONUS IF YOU HAVE

    • Customer service experience
    • Salesforce savvy

    WHAT WE OFFER YOU

    • Competitive salary and excellent benefits
    • The chance to work on some of the most challenging, relevant issues in financial services & technology
    • A broad range of professional education and personal development possibilities - FIS is your final career step!
    • Time to support charities and give back to your community
    • A work environment built on collaboration, flexibility, and respect
    • STUDENT LOAN REPAYMENT PROGRAM: FIS WILL PAY OFF YOUR PRINCIPAL LOAN BALANCE OVER 10 YEARS OF SERVICE! ELIGIBILITY STARTS AFTER ONE YEAR OF TENURE IN THE PROGRAM AND IS FOR U.S. PARTICIPANTS

    CURRENT AND FUTURE SPONSORSHIP ARE NOT AVAILABLE FOR THIS POSITION

    VACCINATION REQUIREMENTS

    All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

    PRIVACY STATEMENT

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

    EEOC STATEMENT

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

    For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    SOURCING MODEL

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

  • Industry
    Information Technology and Services
  • About Us

    With a 50-year history rooted in the financial services industry, FIS™ is the world’s largest global provider dedicated to financial technology solutions. We reach well beyond geographical and cultural borders in countries throughout the world. Our work and vision continue to expand with a strategy that has given FIS one of the most comprehensive solution sets in its industry. FIS is a Fortune 300 company and is a member of Standard & Poor’s 500® Index.