Job Description

Job Description

We are seeking a Client Relationship Manager to join our growing team in New Orleans. This role is ideal for a professional who excels in client communication, strategic relationship management, and delivering exceptional service. You will serve as the key liaison between clients and our operations team, ensuring that every client experience reflects our company’s dedication to quality and care.

Responsibilities

• Serve as the primary point of contact for assigned clients, maintaining long-term, trusted relationships.

• Understand client objectives and coordinate with internal departments to meet or exceed expectations.

• Proactively identify opportunities to enhance client satisfaction and business growth.

• Prepare and present reports, proposals, and performance updates to clients.

• Manage client inquiries, resolve issues efficiently, and ensure timely communication.

• Collaborate with senior management to improve client processes and retention strategies.

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Real Estate, or a related field preferred.

• Proven experience in client relations, account management, or real estate services.

• Excellent communication, negotiation, and organizational skills.

• Ability to manage multiple clients and priorities simultaneously with professionalism.

• Strong analytical and problem-solving abilities.

• Proficiency in MS Office Suite and client management software.

Additional Information

Benefits

• Competitive annual salary ($57,000–$61,000).

• Opportunities for professional development and career growth.

• Supportive and collaborative work environment.

• Comprehensive training and continuous learning opportunities.

• Paid time off and performance-based incentives.