Job Description

Job Description

We are seeking a motivated and professional Client Relationship Representative to join our Washington, DC team. This role plays a key part in managing client accounts, ensuring satisfaction, and supporting our business growth by maintaining strong, strategic relationships. You will serve as the primary point of contact for clients, guiding them through services, resolving concerns, and identifying opportunities for continued collaboration.

Responsibilities

• Build and maintain lasting client relationships through proactive communication and exceptional service.

• Manage client accounts, ensuring needs are met efficiently and accurately.

• Collaborate with internal departments to ensure seamless project execution and client satisfaction.

• Identify opportunities for business growth and client retention.

• Maintain detailed and organized records of client interactions and feedback.

• Handle inquiries and provide timely, professional solutions to client concerns.

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field preferred.

• Minimum of 1–2 years of experience in client relations, account management, or customer service.

• Strong interpersonal and communication skills, both written and verbal.

• Proven ability to multitask, prioritize, and manage time effectively.

• Professional demeanor and commitment to excellence in every client interaction.

• Proficiency in Microsoft Office Suite and CRM systems is an advantage.

Additional Information

Benefits

• Competitive salary package ($55,000–$59,000 annually).

• Growth and career advancement opportunities within the company.

• Supportive and collaborative team environment.

• Professional development and ongoing training programs.

• Comprehensive benefits package available for full-time employees.