Job Description

Job Description

We are looking for a Client Relationship Representative to serve as a key point of contact for our clients, ensuring their satisfaction, retention, and continued partnership with Beloform. This role requires strong interpersonal skills, excellent communication abilities, and a passion for delivering high-quality service. The ideal candidate will be proactive in identifying client needs and fostering long-term relationships.

Responsibilities

• Serve as the primary liaison between the company and assigned clients

• Understand client objectives and provide tailored support to meet their needs

• Maintain regular contact with clients via phone, email, and in-person meetings

• Address client inquiries, concerns, and feedback in a timely and professional manner

• Coordinate with internal departments to ensure client deliverables are met

• Prepare reports on account status and present updates to management

• Monitor client satisfaction and identify opportunities for upselling or renewals

• Support onboarding processes for new clients

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, or related field (preferred)

• 1–3 years of experience in client service, account management, or related roles

• Strong verbal and written communication skills

• Excellent problem-solving and organizational abilities

• Ability to multitask and manage time effectively

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Customer-focused mindset with attention to detail

Additional Information

Benefits

• Competitive annual salary: $56,000 - $63,000

• Opportunities for professional growth and advancement

• Comprehensive training and development programs

• Health, dental, and vision insurance packages

• Paid time off and company holidays

• Supportive and collaborative work environment