Benefits:
Bonus based on performance
Health insurance
Paid time off
About Fix It People
Fix It People is a Chicago-based handyman & home improvement company serving homeowners, property managers, and real estate professionals. We operate in a relationship-driven business where trust, responsiveness, and clarity matter as much as technical accuracy.
We’re hiring a Client & Sales Manager to own revenue generation at the front end of the business: managing incoming leads, closing sales, and proactively supporting business development.
This role blends sales judgment, estimating, client management, and light business development. It is not only an estimator role, nor is it a standalone business development position.
Role Overview
The Client & Sales Manager is responsible for driving revenue through a mix of reactive sales (handling inbound leads, quoting, and closing) and proactive outreach (identifying new opportunities, partnerships, and referral sources).
You will be the primary point of contact for prospective clients and a key contributor to company growth, both by converting existing demand and helping create new demand when capacity allows.
Core Responsibilities
Client & Sales Management
Own the front-end sales process from initial inquiry through quote approval
Manage inbound leads via phone, email, and CRM
Conduct virtual and occasional in-person project assessments (primarily Chicago)
Develop clear, accurate scopes of work & quotes in collaboration with internal team
Communicate scope, pricing logic, and expectations clearly with clients
Follow up consistently to move opportunities toward approval
Maintain organized records of leads, quotes, and client communication
Coordinate clean handoff from sales to scheduling/project execution
Business Development & Revenue Growth
Maintain awareness of lead volume, pipeline health, and seasonal slowdowns
During slower periods, shift focus toward proactive revenue/ lead generation
Attend occasional networking, industry, or referral-based events
Identify and pursue relationship-based opportunities (e.g. real estate, property management, local businesses/ adjacent trades)
Experiment with and propose new outreach or lead-generation ideas
Act as a brand representative in professional settings when appropriate
What This Role Is (and Isn’t)
This role IS:
Revenue-focused & initiative-driven
Client-facing & relationship-based
A mix of sales execution and proactive opportunity creation
Judgment-heavy, not scripted
This role is NOT:
A pure estimator position
A cold-call-heavy sales role
A full-time business development or marketing role
Managing a sales team
Qualifications
Experience in sales, client management, estimating, or business development within home services, construction, or related industries
Strong written & verbal communication skills
Comfort discussing scope, pricing, and timelines with clients
Organized, proactive, and able to manage multiple opportunities at once
Familiarity with CRM systems & quoting tools
Valid driver’s license & ability to attend occasional site visits
Self-directed with an understanding that revenue ownership includes initiative
Compensation & Benefits
Base Salary + Performance-Based Commission
Pay Commensurate with Experience (Target ~ $70,000+/year total)
Two Weeks Paid Vacation (+ Sick Time)
Health Insurance Options
Hybrid Remote/ In-Person Role
Small, Collaborative Team with Autonomy & Real Input
Location
Chicago, IL
Hybrid Remote with In-Person Assessments & Events as Needed
Flexible work from home options available.