Job Description

We are seeking a professional and detail-oriented Client Service Associate to join our team in Washington, DC. In this role, you will serve as a key point of contact for clients, ensuring a seamless and positive experience while supporting internal operations and service delivery.

Responsibilities

• Act as the primary liaison between clients and the company

• Provide timely and accurate information regarding products and services

• Maintain and update client records with a high level of accuracy

• Assist in resolving client inquiries and concerns in a professional manner

• Collaborate with internal teams to ensure service excellence

• Support administrative and operational tasks as needed

• Monitor client interactions to ensure satisfaction and retention

Additional Information

• Competitive salary

• Opportunities for professional growth and career advancement

• Skill development through hands-on experience

• Supportive and collaborative work environment

• Stable, full-time position with consistent schedule