Client Relations Associate – Entry Level

GVA Inc.

Client Relations Associate – Entry Level

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Client Relations Associate. This position offers an exciting opportunity to develop key skills in client communication , relationship management , and customer service. As an entry-level role, no prior experience is required — we provide paid training , mentorship , and a supportive environment to help you grow.

    Key Responsibilities:

    • Serve as a primary point of contact for clients, ensuring positive and efficient communication

    • Build and maintain strong relationships with clients through regular follow-ups and personalized support

    • Assist clients in resolving inquiries, addressing concerns, and providing solutions in a timely manner

    • Track client feedback and report on customer satisfaction , helping to improve services and processes

    • Collaborate with internal teams to ensure client needs are met and services are delivered smoothly

    • Support in onboarding new clients and assist with any ongoing service needs

    Qualifications:

    • Excellent communication skills (both written and verbal) with a passion for helping others

    • Strong problem-solving abilities and attention to detail

    • Positive, outgoing, and comfortable working with clients and team members

    • Organized and able to manage multiple tasks in a fast-paced environment

    • Must be 18+ and eligible to work in the U.S.

    • No prior experience required – we provide paid training to ensure your success in this role

    Benefits:

    • Paid training and ongoing mentorship to foster your growth

    • Competitive entry-level salary + performance-based bonuses

    • Medical and dental benefits

    • Hands-on experience in client relationship management and customer service

    • Clear path for career advancement into senior client relations or management roles

    • A supportive , team-driven environment where your contributions are valued