Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our Phoenix team. This role serves as a key point of contact between clients and internal departments, ensuring smooth communication, timely support, and a high standard of service. The ideal candidate is organized, proactive, and customer-focused, with strong communication skills and a problem-solving mindset.

Responsibilities

• Serve as a primary point of contact for client inquiries and service requests

• Maintain accurate client records and documentation

• Coordinate with internal teams to ensure client needs are addressed efficiently

• Provide timely updates and follow-ups to clients

• Resolve issues professionally while maintaining strong client relationships

• Support daily operational and administrative tasks related to client accounts

Qualifications

• Strong verbal and written communication skills

• Excellent organizational and time-management abilities

• Ability to multitask and prioritize in a fast-paced environment

• Professional demeanor with a client-focused attitude

• Strong attention to detail and accuracy

• Ability to work independently and collaboratively

Additional Information

• Competitive salary ($43,000 – $47,000 per year)

• Opportunities for professional growth and career advancement

• Skills development and hands-on industry experience

• Supportive and team-oriented work environment

• Stable, full-time position with long-term potential