Job Description

We are currently seeking a Client Service Associate to serve as a key point of contact between our clients and internal teams. This role is ideal for a professional who thrives in a structured environment, enjoys assisting clients, and takes pride in providing reliable and polished service experiences. The Client Service Associate will play an essential role in maintaining client satisfaction and supporting day-to-day service operations.

Responsibilities

• Act as a primary liaison for client inquiries, requests, and service coordination

• Provide timely, professional, and accurate responses to client communications

• Support internal teams by relaying client needs and ensuring follow-through

• Maintain organized records and documentation related to client interactions

• Assist with scheduling, service updates, and general client support tasks

• Uphold company standards of professionalism, confidentiality, and service quality

Qualifications

• Strong communication skills, both written and verbal

• High level of organization and attention to detail

• Professional demeanor and customer-focused mindset

• Ability to manage multiple tasks efficiently in a fast-paced environment

• Basic proficiency with office tools and internal systems

• Strong problem-solving skills and adaptability

Additional Information

• Competitive salary range of $47,000 – $51,000 per year

• Growth opportunities within a structured and expanding organization

• Supportive team environment with clear processes and expectations

• Professional development and skill-building opportunities

• Stable, full-time position with long-term potential