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Client Service Representative

COTSWOLD ANIMAL HOSPITAL PLLC

Client Service Representative

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Health insurance

    Benefits/Perks

    Flexible Scheduling

    Career Advancement Opportunities

    Competitive Compensation

    Fun Working Environment

    Interact with Pets

    Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Client Service Representative at our Veterinary Hospital. As a CSR, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

    Responsibilities

    Greet owners as they arrive

    Check-in animal patients for their appointments

    Collect and confirm pet and owner information

    Answer phones

    Schedule, confirm, and cancel appointments

    Process payments

    Other administrative duties, as assigned

    Qualifications

    Excellent customer service skills

    Effective communication with clients and coworkers

    Comfortable working with a variety of animals

    5 years or more experience in customer service

    Proficient in Microsoft Office, scheduling software, and other technology