Now Hiring in Orange Park, FL!

Join a Team That’s Passionate About Exceptional Animal Care!

Are you an energetic, compassionate professional who thrives on creating positive first impressions? Do you love helping people and pets while keeping a fast-paced environment running smoothly? If so, we’d love to meet you!

We are a thriving, privately owned specialty and emergency veterinary hospital opening a new location in Orange Park, FL, and we’re looking for Client Service Representatives (CSRs) to join our incredible front desk team.

What We Offer:

• 🕒 Flexible Scheduling for 24/7 coverage • 💲 Competitive Pay with Pay Differential for Overnight Shifts • 🧭 Opportunities for Advancement into leadership or specialty coordination roles • ❤️ Supportive, Positive Work Culture • 📞 Meaningful Work helping clients and their beloved pets during critical moments • 🏥 Health Insurance • 💰 401(k) Retirement Plan • 🏖️ Real-Time PTO Accrual • 👕 Uniform Allowance • 🐾 Daily Pet Interactions

Available Shifts: (4-day workweeks or alternating schedules possible) • Day Shift: 7:00 AM – 3:00 PM • Swing Shift: 3:00 PM – 11:00 PM • Overnight Shift: 11:00 PM – 7:00 AM

Your Role:

• Be the first and last impression for our clients—warm, professional, and composed • Manage phone calls, emails, and appointment scheduling with accuracy and empathy • Check in/out patients and ensure all documentation is complete and accurate • Facilitate communication between clients and medical staff • Assist with financial transactions, treatment plan discussions, and general support

What We’re Looking For:

• 2+ years of client-facing or veterinary front desk experience preferred • Excellent communication and multitasking skills • Calm under pressure and able to handle emotionally charged situations • Strong attention to detail, organization, and teamwork • A love for animals and empathy for pet owners

Be the Connection That Makes a Difference. If you're ready to play a vital role in a hospital where client care matters just as much as patient care—apply today and help us build something special in Orange Park!

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