Benefits:
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
East Holland Veterinary Clinic — Locally Owned, Community Focused
East Holland Veterinary Clinic is a family-owned small animal practice serving the Holland community since 1977. We’re proud of our long history, our loyal clients, and a team that’s committed to exceptional care. We’re growing — and we’re looking for a dedicated, self-motivated Client Service Representative to join our front desk team.
If you enjoy learning, excel at multitasking, and want to work somewhere that values professionalism, teamwork, and tradition, this could be the perfect fit.
About the Role
Our Client Service Representatives are the first and last impression clients have of our clinic. You’ll play a key part in keeping the day running smoothly, supporting both our clients and our medical team with excellent communication, organization, and problem-solving skills.
Key Responsibilities:
Greet clients warmly and professionally in person, by phone, and by email
Accurately schedule appointments and manage daily workflow
Provide education and guidance to clients about services, preventive care, and clinic policies
Maintain a clean, organized, and welcoming lobby environment
Process payments and maintain accurate records
Collaborate closely with technicians, assistants, and doctors
Anticipate needs and step in wherever support is needed
Uphold our clinic values: kindness, accountability, teamwork, and exceptional service
What We’re Looking For
Reliable, detail-oriented professional with a strong work ethic
Self-motivated and eager to learn new skills
Excellent communication skills, both written and verbal
Calm and confident under pressure; able to juggle tasks comfortably
Customer service experience required; veterinary experience preferred but not mandatory
Ability to work independently and as part of a cohesive team
A genuine interest in animals and supporting the clients who love them
Schedule & Compensation
Part-time: 15–25 hours per week
Consistent weekly schedule with some flexibility
Competitive pay based on experience
Opportunities for training and advancement within the practice
Benefits
Paid Time Off for part-time team members
Employee pet care discount
Supportive leadership and a positive, team-centered culture
Stability and accountability of a locally owned veterinary practice, not a corporate chain
Why East Holland Veterinary Clinic?
We’ve been family-owned for nearly five decades, and that stability shapes how we operate. Decisions are made in-house by people who know our team and our clients. We value tradition, consistency, and the kind of service that makes clients feel like family.
If you want to be part of a practice that blends long-standing values with modern veterinary care — and where your voice actually matters — we’d love to meet you.
How to Apply
Submit your resume and a brief cover letter describing why you’d be a great fit. We review all applications personally and will reach out to qualified candidates to schedule an interview.