Client Service Representative – Entry Level

FI Incorporated

Client Service Representative – Entry Level

Norfolk, VA
Full Time
Paid
  • Responsibilities

    We are seeking a motivated and outgoing Client Service Representative to join our marketing team. In this entry-level role, you will help nonprofit organizations connect with their communities through face-to-face engagement. This is an excellent opportunity to gain hands-on experience in customer service, client relations, and professional development while making a meaningful impact.

    Key Responsibilities:

    • Represent nonprofit clients at community events, providing friendly and professional service.

    • Engage with supporters, donors, and attendees to answer questions and share campaign information.

    • Build positive relationships with clients and community members through clear, effective communication.

    • Assist the team in achieving outreach goals and ensuring a high-quality experience at events.

    • Maintain a professional and enthusiastic presence while representing clients and campaigns.

    What We Offer:

    • Full paid training – no experience necessary.

    • Opportunities for career growth and advancement based on performance.

    • A supportive, team-oriented environment with mentorship and skill development.

    • Hands-on experience with high-impact nonprofit campaigns.

    • Travel opportunities for top performers to attend special events and networking functions.

    Qualifications:

    • Strong communication and interpersonal skills.

    • Outgoing, confident, and comfortable interacting with diverse groups of people.

    • Dependable, motivated, and eager to learn.

    • Must be 18+ with full U.S. work authorization.

    • Reliable transportation for local event travel.