Client Service Representative - Entry Level

Flourish Incorporated

Client Service Representative - Entry Level

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    We are a premier events-based marketing agency dedicated to helping mission-driven organizations expand their reach through face-to-face marketing and impactful outreach campaigns.

    We specialize in event marketing , community engagement , and client services that build long-lasting connections and create meaningful social impact. As a Client Service Associate , you’ll play a key role in delivering outstanding client experiences while supporting campaign execution from start to finish.

    Key Responsibilities:

    • Act as the primary contact for clients—managing inquiries, resolving issues, and maintaining strong, collaborative relationships.
    • Partner with clients and internal teams to develop and implement strategic event-based marketing campaigns for nonprofit causes.
    • Assist with community outreach events , ensuring all logistics, materials, and resources are prepared and executed smoothly.
    • Monitor and report on campaign progress and client satisfaction. Use feedback and data to recommend improvements.
    • Coordinate across departments to align on client goals and campaign strategy.
    • Maintain a proactive, solutions-oriented approach to delivering excellent client service.

    Qualifications:

    • Strong communication skills, both verbal and written.
    • Exceptional organization and time-management abilities.
    • Energetic and collaborative team player who thrives in a fast-paced environment.
    • Passion for community impact, social causes, or nonprofit advocacy.
    • Previous experience in client service, marketing, event coordination, or outreach is a plus (but not required).

    Why Work With Us?

    • Be part of a mission-driven team focused on creating real community change.
    • Gain hands-on experience in marketing, client services, and event coordination.
    • Work in a positive, inclusive, and energetic team culture.
    • Opportunities for career growth , mentorship, and leadership development.
    • Competitive pay and benefits in a company that values purpose and performance.