Client Service Representative

S

ServiceMaster Commercial Cleaning

Client Service Representative

Madison, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Client Services Representative (Madison)

    ServiceMaster is looking for an energetic, self-motivated candidate who will be working in a multifaceted position, Monday thru Friday with flexibility, as needed.

    Essential duties include but are not limited to:

    • Provide exceptional customer service to our clients

    • Provide support and effective communication between office staff, operations, production staff, and clients

    • Timely communication and response, via email, phone, or text to our clients requests

    • Conduct site visits and service inspections

    • Maintain an ethical and professional relationship with all clients and prospective clients

    • Explore new business opportunities with existing clients

    • Support business growth by responding to new client inquiries and assisting in qualifying potential new accounts.

    • Prepare various types of quotes for project and janitorial services

    • Follow up on all project work

    • Assist with new account startups

    • Emergency on-call, as scheduled

    Qualifications:

    • Ability to work in a team environment with a diverse group of people

    • Computer proficient (Word, Excel)

    • Experience preferred but not required

    • Must be able to effectively present information and respond to questions from managers and customers

    • Have a desire to learn and be detail oriented

    • Display a natural ability to prioritize tasks and properly manage your time

    • Must be reliable by displaying punctual attendance

    • Maintain a clean and organized work space

    • Valid license with clean driving record required

    Compensation: Based on experience (Starting at $45,000 per year + Commissions)

    Employment type: FT position

    Apply online https://www.servicemasterclean.com/servicemaster-building-maintenance-madison/employment/

    This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.