Client Service Representative

SpeedPro Boston Metrowest

Client Service Representative

Newton, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Paid time off

    At SpeedPro Imaging, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers.

    The Customer Service Representative is connection between our clients vision and SpeedPro. You will use your skills to understand client creative vision, translating that design requirements and preparing estimates . You must be detail oriented, a strong communicator, and process driven.

    Responsibilities:

    Manage the customer interaction from initial contact through final project output

    Review client needs and designs/artwork

    Prepare estimates and coordinate with production teams to ensure on-time and on-quality orders

    Engage customers and actively move them through the sales process and into production.

    Support the design process, as needed to ensure high-quality input for production.

    Other Desired Skills:

    Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)

    Graphic Design experience - note that this is not a graphic design role

    Strong communication and listening skills

    Highly motivated with a great attitude; a desire to help others via an engaging personality

    Professionalism, confidence, and willingness to roll-up sleeves and drive results

    Compensation and Benefits:

    Paid Time Off

    Bonus potential

    Additional training/development opportunities