Client Services Associate

Meier Law Firm

Client Services Associate

Newport Beach, CA
Full Time
Paid
  • Responsibilities

    Attention New College Grads! Apply for Client Services Associate Position We’re looking for a warm, personable, and compassionate entry-level administrative assistant who is also detail-oriented and tech-savvy. This role serves as our receptionist and provides essential support to the Client Services Manager and paralegals. You will be the friendly voice who answers the phones, helps potential clients get scheduled with our intake team, and ensures everything runs smoothly behind the scenes. Your day might include running errands, making copies, compiling plans, keeping clients informed, and entering data into our CRM and drafting systems. We’re looking for someone trustworthy, dependable, and deeply invested in the success of our firm. You’ll work alongside our other client service associates and be fully supported by our team and expected to perform your duties with excellence and independence. This is a great opportunity for a new college graduate who takes pride in their work and is excited to be part of a growing, successful firm. You’ll especially love this role if you aspire to become a lawyer, paralegal, or business owner, just like many of the amazing team members who have started in this position. Insider Tip: Your application is much more likely to be reviewed if you submit a cover letter telling us why you want to work for the Meier Law Firm. Responsibilities: • Serving as that warm point of contact for all who interact with our firm • Pre-screening potential clients and getting them to schedule a planning session with intake • Assisting Client Services Manager with managing the client experience through our CRM system and warm and personable client interaction (both in person and virtually) • Assisting our paralegal with data entry in our legal drafting system and helping collect contact information from clients, along with other non-legal related tasks • Helping ensure the office is in order (supplies, equipment, food and beverages, etc.) • Active participation in team meetings, systemization efforts, growth efforts, and data tracking Qualifications: • 2+ years of experience in customer service • Bachelor's or Associate's Degree from an accredited institution (Our past and existing client service associates have all graduated with top GPAs from top schools and work here in their gap year(s) between undergrad and law school). • Proficiency in Microsoft Office and Google G Suite • Excellent communication skills • Having a professional, positive, team mentality, and client-focused attitude Compensation: $21 hourly

    • Serving as that warm point of contact for all who interact with our firm • Pre-screening potential clients and getting them to schedule a planning session with intake • Assisting Client Services Manager with managing the client experience through our CRM system and warm and personable client interaction (both in person and virtually) • Assisting our paralegal with data entry in our legal drafting system and helping collect contact information from clients, along with other non-legal related tasks • Helping ensure the office is in order (supplies, equipment, food and beverages, etc.) • Active participation in team meetings, systemization efforts, growth efforts, and data tracking