Client Services Coordinator - Sales Focus

Your Legacy Legal Care

Client Services Coordinator - Sales Focus

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Do you thrive in conversations that matter? Are you energized by helping people navigate complex decisions with clarity and confidence? At Your Legacy Legal Care, we believe estate planning is more than paperwork—it’s peace of mind. We’re seeking a Client Services Coordinator who brings empathy, insight, and a results-driven mindset to every client interaction.

    This is a sales-forward role designed for someone who can build trust, uncover needs, and guide potential clients toward meaningful solutions. If you’re a natural communicator with a strategic edge, we want to meet you.

    Primary Responsibilities

    Lead Initial Consultations: Host engaging, informative meetings with prospective clients exploring estate planning options.

    Educate & Empower: Clearly explain our service packages, tools, and pricing—highlighting benefits and addressing concerns with confidence and care.

    Guide Decision-Making: Use our structured meeting outline to uncover client goals, identify barriers, and offer tailored solutions that move them forward.

    Collaborate Across Teams: Ensure smooth handoff of client information to attorneys and support staff for next steps in the planning process.

    Track Engagements: Maintain accurate records of meetings, follow-ups, and client progress in our CRM system.

    Required Qualifications

    Proven ability to build rapport and guide clients through decision-making processes.

    Strong verbal and written communication skills, with the ability to simplify complex legal concepts.

    Detail-oriented approach to note-taking and documentation.

    Familiarity with the legal or financial services industry preferred.

    Strategic mindset with a focus on outcomes and client satisfaction.

    Ability to manage multiple client engagements with professionalism and care.

    2+ years of client-facing experience in a professional services environment (legal, financial, healthcare, or similar).

    Compensation and Benefits

    We offer a competitive compensation package, including:

    401(k) retirement plan

    Health insurance (medical, life, short- and long-term disability)

    Vision and dental insurance

    Optional supplemental life coverage

    Supportive, collaborative work environment with a clear mission and values

    Work Environment

    This is an on-site position based in our Clear Lake office. You will be part of a close-knit team that values transparency, empathy, and excellence in every client interaction.

    If you are passionate about helping others, confident in your ability to guide meaningful conversations, and ready to contribute to a growing firm with purpose—we invite you to apply.