The MVMT is a fast-growing personal development and business mastermind based in Dallas, TX — led by bestselling author and entrepreneur Billy Cox. We serve high-performers and business owners who are serious about growth, and we do it through high-energy events, structured coaching, and an unbeatable community. We’re hiring a Client Success & Engagement Coordinator to be the go-to person for our members. You’ll onboard new clients, keep them engaged, support them with questions, and make sure every live event runs smoothly. This role is part community manager, part customer support, and part event operations — and 100% essential to the member experience. If you’re the type of person who loves connecting with people, stays cool under pressure, and thrives in a fast-moving environment — you might be exactly who we need. Responsibilities: Community Management • Host onboarding calls for new MVMT members and ensure a smooth, high-energy welcome • Manage our private Facebook group: approve posts, moderate content, and monitor engagement • Follow up with inactive members and keep communication flowing throughout the customer journey Customer Support • Respond to member inquiries via email, HighLevel CRM, and SMS within 1 business day • Handle course access issues, billing questions, and basic platform troubleshooting • Maintain accurate CRM notes and escalate technical issues as needed Event Support • Assist with live event prep, including name badges, printouts, and swag bags • Support day-of execution at events: check-ins, merch table, attendee questions • Represent the MVMT brand with professionalism and positive energy on-site Qualifications: • Friendly, sharp, and self-motivated with a strong ability to take initiative • Excellent verbal and written communication skills • Tech-comfortable (especially with CRM platforms like HighLevel, and tools like Google Drive) • Highly organized and able to manage multiple priorities without dropping the ball • Experience in events or membership-based communities is a plus • Comfortable working in a fast-paced, in-person team environment near Dallas, TX Compensation: $22 - $26 hourly

• Community Management • Host onboarding calls for new MVMT members and ensure a smooth, high-energy welcome • Manage our private Facebook group: approve posts, moderate content, and monitor engagement • Follow up with inactive members and keep communication flowing throughout the customer journeyCustomer Support • Respond to member inquiries via email, HighLevel CRM, and SMS within 1 business day • Handle course access issues, billing questions, and basic platform troubleshooting • Maintain accurate CRM notes and escalate technical issues as neededEvent Support • Assist with live event prep, including name badges, printouts, and swag bags • Support day-of execution at events: check-ins, merch table, attendee questions • Represent the MVMT brand with professionalism and positive energy on-site