Client Success Manager for Medical Practice Clients 60-90 SECOND VIDEO REQUIRED OR APPLICATION WON'T BE CONSIDERED If you're obsessed with making an impact in the lives of those around you and seek more than just another job—, but desire an opportunity to grow your skills and build a career within a community—this may be the role for you. We are hiring a Client Success Concierge/Manager to help local health and wellness practices get to 7-figures per year. Key Responsibilities: Client Support: Help clients learn and apply our practice marketing, sales, and growth strategies while guiding them on their relevant next steps. Training Delivery: Assist in delivering group and one-on-one training sessions with practice owners. Keep client journeys updated and track progress as they grow in our system. Proactive Organization: Managing the details and communication for several dozen clients ensuring 5-star, luxury service is delivered to lead them to re-sign with us. What You’ll Gain: • Paid Learning: Deepen your skills through the systems and strategies we teach clients.Impactful Work: Improve the lives of hundreds of businesses and thousands of patients each year.Remote Flexibility: Work remotely and explore exciting destinations from time to time. • Financial Freedom: Earn a great income without sacrificing freedom or being micro-managed, base + commission for client re-enrollments. This role will involve directing and organizing the fulfillment and service delivery of world-class coaching and mentorship to our clients during their initial consulting phase. You will primarily ensure all clients are supported with clear next steps and actions to thrive and succeed. If this sounds like the perfect role for you, I’d love to hear from you! Read the requirements to apply, a 60-90 second video explaining to us why you're the perfect fit for the role is required. Responsibilities: • Be active in our Facebook group and keep clients moving forward on their right next step and clear action items. • You should be comfortable working online (using tools like Zoom), and hosting calls with clients to determine what they need and helping them find the proper resources. • Keeping client billing updated and preparing them for upsell and resell opportunities. • Assist with scheduling and coordination of meetings and events • Send client materials such as meeting recordings and training recordings • Helping to plan and organize client events, trips & initiatives. • You should be able to learn deeply and give people guidance to help them keep momentum in our program and community. Ideal Candidate: • Great Communication Skills: Strong written and verbal abilities with an emphasis on being thorough. • Relevant Experience: Experience in client support, medical wellness, or the aesthetic field. • Strong Organizational Skills: Ability to manage details without losing sight of the big picture. • Quick Learner: Eager for feedback and self-improvement. Qualifications: • Online Direct response marketing experience or aesthetic & wellness practice experience required • Highly organized, detail-oriented self-starter who can manage multiple projects and priorities with a track record. • Experience in client success or account management preferred • Experience in business coaching and consulting is a plus • A strong understanding of the sales process and CRM softwares like GHL, is a plus • You enjoy building relationships, presenting solutions, closing deals, and asking for referrals • High school diploma or equivalent required; courses, mentorships, masterminds preferred We’re Looking For Someone Who: • Is Proactive: Solves problems before they escalate, takes initiative, and seeks clarity proactively. • Has a Heart for People: Passionate about helping others succeed and naturally supportive. • Is Thoughtful: Thinks critically to help move others (and themselves) forward. • Delivers: Understands the importance of their word and sets realistic expectations. Compensation: $35,000 - $60,000 yearly

• Be active in our Facebook group and keep clients moving forward on their right next step and clear action items. • You should be comfortable working online (using tools like Zoom), and hosting calls with clients to determine what they need and helping them find the proper resources. • Keeping client billing updated and preparing them for upsell and resell opportunities. • Assist with scheduling and coordination of meetings and events • Send client materials such as meeting recordings and training recordings • Helping to plan and organize client events, trips & initiatives. • You should be able to learn deeply and give people guidance to help them keep momentum in our program and community.Ideal Candidate: • Great Communication Skills: Strong written and verbal abilities with an emphasis on being thorough. • Relevant Experience: Experience in client support, medical wellness, or the aesthetic field. • Strong Organizational Skills: Ability to manage details without losing sight of the big picture. • Quick Learner: Eager for feedback and self-improvement.