Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

About Us

HYBRID Gym LA is a premium, high-performance private training facility specializing in one-on-one personal training and semi-private transformation programs. We are looking for a motivated Client Success & Sales Manager to lead client acquisition, support client experience, and help grow our high-ticket personal training business.

This is a desk-based sales role best suited for someone who excels at communication, lead conversion, and workflow organization — all within a fitness environment.

Responsibilities

Sales & Lead Conversion

Convert inbound and outbound leads into high-ticket personal training clients.

Conduct consultations, gym tours, and follow-up calls/messages.

Manage the full sales pipeline: outreach, lead nurturing, follow-ups, booking consultations, and closing sales.

Track and update all leads using CRM systems.

Client Success

Support new clients through seamless onboarding.

Maintain strong client relationships to drive retention, renewals, and upsells.

Be the primary point of contact for client communication and scheduling needs.

Business Development

Build partnerships with local businesses, hotels, residential buildings, and corporate offices.

Support community events and brand activations to expand local awareness.

Identify new opportunities for revenue and membership growth.

Marketing Support

Coordinate with digital marketing agencies (paid ads, SEO, lead gen).

Assist with basic social media strategy and content planning.

Provide insights on lead quality and marketing campaign performance.

Reporting & Operations

Track sales KPIs, conversions, and performance metrics.

Provide weekly updates to the leadership team.

Help refine sales systems, scripts, and processes.

Qualifications

Experience in sales, client acquisition, business development, or membership sales (fitness/wellness/luxury service preferred).

Strong communication skills and ability to confidently close high-ticket services.

Highly organized with strong follow-up and time management skills.

Comfortable in a desk-based sales environment inside a fitness facility.

Experience with CRM systems (Mindbody, ActiveCampaign) is a plus.

Passion for health, fitness, and helping clients reach their goals.

Available for some evenings, weekends, and events.

Compensation & Benefits

Compensation:

Hourly base at Downtown LA minimum wage

Uncapped commission on personal training sales, semi-private enrollments, renewals, and upsells

High performers earn significantly above industry averages

Benefits:

Complimentary HYBRID Gym membership

Employee discounts

401(k) + 401(k) matching

Career development opportunities