Job Description

We are seeking a highly organized and client-focused Client Support Associate to join our Fort Worth team. In this role, you will serve as a key point of contact between our clients and internal departments, ensuring seamless communication and exceptional service delivery.

The ideal candidate is detail-oriented, solution-driven, and committed to maintaining strong, professional client relationships while supporting daily operational objectives.

Responsibilities

• Serve as the primary liaison for assigned client accounts

• Respond promptly and professionally to client inquiries and requests

• Coordinate with internal teams to ensure timely project execution

• Maintain accurate records of client communications and project updates

• Monitor service performance and proactively address potential concerns

• Assist in preparing reports, presentations, and client documentation

• Support account management and operational processes

Qualifications

• Strong verbal and written communication skills

• Excellent organizational and time-management abilities

• Professional demeanor with a client-centered mindset

• Ability to manage multiple tasks in a fast-paced environment

• Strong problem-solving and critical-thinking skills

• Proficiency in standard business software and office tools

• Team-oriented attitude with the ability to work independently

Additional Information

• Competitive salary ($47,000 – $51,000 annually)

• Clear growth opportunities and career advancement pathways

• Ongoing professional development and skill enhancement

• Supportive and collaborative team environment

• Structured full-time schedule

• Exposure to strategic brand development projects