Benefits:
Swing shifts
Opportunity for advancement
Paid time off
Dental insurance
Health insurance
Training & development
Vision insurance
Parental leave
The Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced, sales-driven office environment. Strong attention to detail, excellent phone skills, and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking, managing high call volumes, and answering phone calls with a professional, relationship-driven approach that fosters trust and connection. Proficiency with advanced technology—including operating across four computer screens simultaneously—is required. This position is ideal for someone seeking a long-term career with opportunities for growth.
Compensation, Benefits & Perks
📅 Early Fridays – We close at 4 PM every Friday
🕓 Flexible Swing Shifts available
🧑🤝🧑 Employer-sponsored networking events
📊 Commission opportunities on commercial, life, property, and casualty products
💼 Hourly Pay: $18 - $25
🤕 Health Insurance Package -Ability to enroll in Medical, Vision, Dental, and more.
🌐 We represent multiple top-rated carriers – giving you the competitive edge
🔗 Visit our website: JacobsInsuranceSolutions.com
Responsibilities
Working with the Insurance producer to manage daily activities
Contacting clients on behalf of the producer
Scanning
Operating phone systems and transferring calls
Going into the carrier websites to obtain applications and documentation need for the agency
Data Input
Compliance Work
Scheduling clients for the Insurance Producer
Qualifications
Communication Skills
Ability to navigate and utilize multiple Technology systems. Hawk Soft, Agency Zoom, Carrier Websites, Outlook 365, GoTo
Expectations
Typically a three round interview process
Ability to work in a fast paced environment and learn quickly
Interest in a long-term career with Jacobs Insurance Solutions
Licensure
Ability to obtain the Texas Property and Casualty License upon hire
About Jacobs Insurance Services
Our family-run agency has been in business for over 35 years, and our goal is to help you succeed. Check out our website and social media to see why our customers love us.