Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Hours: Monday – Friday | 8:00 AM – 5:00 PM

Location :Springfield, MO - Hybrid Schedule (On site required 2-3 days a week)

Why Join Parmele Disability Advocates? At Parmele Disability Advocates, we're not just doing a job, we're making a difference. Every day, our work helps individuals navigate the complex process of securing disability benefits. If you're someone who thrives on helping others and wants to be part of a mission-driven team, we’d love to meet you.

About the Role: We’re looking for a Client Support Specialist who enjoys providing great customer service and an organized multitasker. In this full-time, in-office role, you’ll play a key role in supporting both our clients and our team.

What You’ll Do:

Serve as a support specialist for clients and act as a liaison with the Social Security Administration (SSA)

Respond to client questions with empathy, clarity, and professionalism

Handle and organize case documents: collecting, scanning, and uploading to our system

Track case deadlines and perform essential document processing

Incoming/Outgoing mail management (both physical and electronic) and complete timely follow up

What You Bring to the Team:

Excellent communication and interpersonal skills

Experience in customer service or office administrative roles (bonus if both!)

Detail-oriented with strong organizational habits

Able to multi-task and manage time effectively

Team player who’s also comfortable working independently

Trustworthy, reliable, and eager to learn

About Parmele Disability Advocates: At Parmele Disability Advocates, we combine our expertise in disability law with a compassionate, client-centered approach. With offices across Missouri, Kansas, Illinois, and Oklahoma, we take pride in providing meaningful legal representation to those in need.

Flexible work from home options available.