Benefits:

401(k) matching

Free uniforms

Paid time off

Training & development

Full Job Description

Signarama, West Palm Beach is a family-owned Sign Company celebrating 30 years in the sign industry. We are a busy sign shop with a fast-paced office environment. We are seeking a full time Client Account Specialist to join our team.

Responsibilities:

Warmly greet customers in our shop

Effectively manage all incoming calls

Sell signs at the counter, on the phone and through email

Build and create custom sign projects through our Point-of-Sale system

Manage your sign projects to completion and customer satisfaction

Follow up with customers to check that they’re satisfied with any purchases or services

Manage existing and new customer accounts

Coordinate with outside vendors and services as needed

Make product recommendations or services to customers based on their needs and preferences

Provide outstanding customer service

Helping to determine the best fabrication methods and materials needed for jobs

Personable and friendly, likes to work with people

Has excellent written and verbal communication skills

This position requires math skills, product knowledge and computer skills.

Qualifications:

Customer service experience

Must be able to work on multiple projects at a time

Must be someone who takes pride in the product they produce

Must be comfortable working with customers directly and answering phones

Must have a willingness to learn the Sign Industry and the ability to catch on quickly

Must be a team player

Must be dependable

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.