Job Description

We are seeking an experienced Oracle ERP Technical & Functional Support Analyst for a contract-to-hire role. The successful candidate will provide techno-functional expertise and support for mission-critical enterprise-wide information systems, focusing primarily on Oracle Financial Suite ERP modules. This role will involve collaborating with internal clients, troubleshooting issues, analyzing business processes, and driving system enhancements to optimize performance and user experience.

Key Responsibilities:

• Provide technical and functional support across Oracle Financial Suite ERP modules, including Accounts Payable (AP), Accounts Receivable (AR), Collections, General Ledger (GL), and Web Center.
• Serve as a liaison between technical development teams and business stakeholders to manage the development of system enhancements, upgrades, and modifications.
• Support internal clients by troubleshooting both application and business process issues, acting as a resource for colleagues with less experience.
• Analyze user operational procedures to develop functional system requirements and provide guidance to development staff.
• Identify innovative solutions to business issues within the technical development framework.
• Improve process flow and user documentation for Oracle-related modules, enhancing user knowledge and competency.

Qualifications

• Bachelor's degree with 5+ years of related experience, or a Master's degree with 3 years of experience in Oracle ERP systems (or equivalent experience)
• Implementation and support knowledge of Oracle release R12 version of Oracle Financials modules (AP, AR, Collections, GL, Web Center).
• In-depth understanding of Finance and Operations, with expertise in Cost Management.
• Proficiency in writing and executing SQL queries for analysis of issues.
• Excellent verbal and written communication skills; fluency in English is required.

Preferred Skills:

• High-level understanding of Order Management and Inventory modules within Oracle ERP.
• Knowledge of Ship and Debit and Price Protection modules.
• Certification in Oracle Financials or related areas.

Additional Information

This will be a contract-to-hire role that can work remotely.