Job Description

We are seeking a Workday HRIS Analyst for a direct hire role. This role can work a hybrid schedule of mostly remote, with occasional travel.

In this role, you will provide functional, configuration, and technical support of key HR systems, collaborate in-person and virtually with HR teams, HRIS/IT team, IT, business customers, and vendor partners to proactively support, coordinate and execute HR systems operational objectives, provides regular run/maintain activities including troubleshooting, corrections, and enhancements utilizing work/request prioritization and governance processes for HR and assigned HR CoEs and provides oversight and stewardship of assigned technical functions and/or initiatives (i.e.: scope, execution, deliverables) to support expected business outcomes.

Essential Functions and Responsibilities

• Run & Maintain / Troubleshooting / Process Improvements

  • Using broad understanding of system functionality and HR processes (HCM, Recruiting, Benefits, Absence, Time, Talent, Payroll, Learning, Reporting), respond to identified problems and requests; interpret, analyze, diagnose, resolve and collaborate with necessary resources.
  • Communicate recommended solution, including root cause if needed, to pertinent stakeholders. Identify trends (break/fix items) to determine longer term solutions. Escalate when needed
  • Obtain necessary internal approvals and ensure the execution of production changes adhere to pertinent change and release management protocols
  • Document application functional processes including audit requirements as needed
  • Use available tools to manage and track assigned workload
  • Understand and support all RIM protocols
  • Provide training and assistance to HRIS team to support cross-training and back-up support

• Customer Engagement

  • Proactively and regularly meet with assigned customers to understand priorities, pain points and processes; use this knowledge to suggest pertinent process, system and reporting/analytics enhancements and/or changes
  • Provide regular communications to assigned customers and others including status updates, project calendars, metrics, testing efforts and prioritization
  • Coach and assist assigned customers to best leverage the HR system delivered functionality and reporting
  • Assist assigned customers with continuous improvement suggestions

• Testing

  • Help coordinates bi-annual HCM release testing as well as assigned customer acceptance testing of ad hoc updates and enhancements
  • Help develop and document a repeatable functional testing process and ensure assigned customer processes are also documented as needed
  • Help coordinate analysis, configuration and testing in partnership with technology teams when needed

• HR Project / Request stewardship

  • Collaborate with assigned customers to identify and develop key requirements and deliverables. Translate requirements into functional specifications.
  • Provide beginning-to-end oversight of the request, coordinating to ensure action items, deliverables with internal teams, team members, customers and other stakeholders are completed per the agreed upon timeline.
  • Obtain customer acceptance prior to release
  • Review deliverable (post-mortem) and use learning to improve oversight process
  • Provide proactive communications and updates to stakeholders throughout the process

Qualifications

Education

• Bachelor's Degree or combination of formal education and the following job related experience:

Work Experience

• 5 or more years of related work experience:
  • Supporting a cloud-based HR or HCM system, including troubleshooting, requirements gathering, testing, and release management required
  • HRIS experience or related HR customer support required
  • Must have experience in supporting customers in their use of technology required
  • Broad functional knowledge, experience in and understanding of HR (i.e.: payroll, performance, benefits, recruiting, learning, reporting, etc.)
  • Experience writing reports/analytics required
  • Experience managing multiple, high-priority tasks, able to adjust to shifting priorities, provide quick turnarounds, and meet deadlines required
  • Demonstrated experience ( 5 years) in a consultant capacity for a variety of client companies Mastery of at least 3 modules to include benefits or advanced comp In In-depth knowledge of BP configuration, complex reporting & dashboards, security

Preferred:

• A Workday certification
• Experience with Workday HCM preferred
• In-depth experience in more than 3 modules
• Experience with automated testing tools (Kainos Smart preferred)

Licenses and Certifications

• Professional in Human Resources (PHR)-HRCI preferred
• SHRM-CP - Society of Human Resource Management - Certified Professional SHRM CP or SCP preferred

Additional Information

This direct hire/permanent role will work a hybrid schedule- mostly remote, with some travel. This role will pay between $85,000- $127,000 plus a 9% incentive (total compensation of $92,650- $138,430 per year) along with a comprehensive benefit package.