The Company:

Our client builds software to make it cheaper and safer for utilities to serve electric vehicles, add renewable energy resources, and save customers money. Their mission is to drive rapid decarbonization in the global transport and power sectors by intelligently connecting electric vehicles to the grid.

They are currently in market with early utility clients, and must rapidly build and deliver product improvements to serve existing customers and win new deals from their deep pipeline. As a rapidly growing company, they are building a thoughtful, capable team that can adapt to rapidly evolving industry.

The Role: 

On the way to achieving our ambitious climate impact goals, we’re growing our utility client base rapidly. To deliver value for clients and make meaningful progress on reducing carbon emissions (from transportation and the grid), we must engage, delight, retain and shape the behavior of electric vehicle (EV) drivers.

Part of your initial efforts will likely address several urgent next steps we’ve identified. You’ll drive the product forward toward on each of these:

• Enhance and simplify EV drivers’ experience with our application, through which we schedule their vehicle charging and transparently communicate / interact to maintain driver trust and engagement
• Maintain a design system that allows effective engagement with drivers in a variety of co-branded partnership contexts (for utilities and potentially EV manufacturers in the future), and
• Formalize and accelerate our product design process - from ideation through driver testing to release.

You will:

• Dive deeply into driver feedback and expressed needs (from collected research and your own direct conversations) to conceive essential features and product release goals
• Prototype, test and deliver new features
• Maintain consistent abstractions and grow our component and pattern library
• Develop thoughtful design assets, covering conceivable driver experiences, to empower engineering teams
• Evangelize design-thinking across the organization and to our partners and customers
• Document product/design decision making through foundational deliverables (e.g. roadmaps, sitemaps, user flows, etc.)
• Refine team understanding of key EV driver personas, as well as their key motivations

About you

• You design for impact - to delight users while transparently shaping their behaviors to achieve product success.
• You have an insatiable desire to see your designs working in production with users and triggering insights and feedback.
• You bring taste and discerning design judgment, but always favor simplicity and usability over aesthetic refinement.
• You’re structured and methodical in your work, developing artifacts that are easy for your partner stakeholders to understand and build from.
• You care about quality and product details, but scope work to ensure critical features are done and delivered to meet strategic product milestones. Beyond minimum viability standards, you’re not afraid to release less polished functionality where testing and discovery can help you make better decisions about product direction.
• You want to apply your talents to meaningfully address risks from climate change. In particular, you share the team’s commitment to achieving outcomes that support the shift to electrified transport and a decarbonized electric grid.

Experience

• Deep familiarity with Figma
• 5+ years of experience with end-to-end consumer product design
• Interest in diving into new frontiers of user behavior