Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

About Us

At Southern Missouri Community Health Center, we’re committed to delivering compassionate, high-quality care to our community. We believe that strong administrative leadership is essential to supporting our clinical teams and ensuring patients receive the care they deserve. If you're a detail-oriented, people-focused professional with a passion for healthcare operations, we want to hear from you.

Job Summary

We’re seeking a dynamic Billing & Collections Supervisor to lead our billing, collections, and outreach teams. This working supervisor role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring staff, and has a strong grasp of third-party payer systems and compliance standards.

Key Responsibilities

Supervision & Staff Development

Lead and coordinate billing, collections, and outreach staff

Recruit, train, and evaluate team members

Facilitate regular team meetings and promote a positive work culture

Billing & Collections Oversight

Maintain accounts receivable under 30 days

Approve patient account adjustments and oversee statement cycles

Conduct quarterly coding, denial, and slide audits

Compliance & Reporting

Ensure HIPAA and regulatory compliance

Provider Credentialing

Build and maintain reports for copays, account balances, bad debt, and more

Stay informed on healthcare trends and regulatory changes

General Duties

Provide excellent customer service to patients and clients

Assist in other clinic areas as needed

Attend management meetings and training sessions

Minimum Qualifications

Associate’s degree or equivalent experience (2–3 years in billing/coding)

Strong knowledge of third-party payer systems, coding, and insurance procedures

Excellent communication and computer skills (Windows-based environment)

Ability to manage staff performance and foster collaboration

Understanding of HIPAA and compliance regulations

Reliable transportation for occasional travel between clinics or training sessions

Preferred Qualifications

Some college coursework in healthcare or business

Two years of recent experience in medical/dental billing and coding

Prior supervisory experience

Familiarity with Medicare, Medicaid, and commercial insurance systems

Physical & Work Environment

Ability to sit, stand, bend, and lift up to 25 lbs

Quiet office or hybrid environment with occasional travel

Reasonable accommodations available for qualified individuals

Ready to Apply? If you're ready to lead a team that makes a difference in patient care and clinic operations, apply today! Submit your resume and cover letter to kbole@smchc.org