Benefits:

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

The Clinic Coordinator plays a pivotal role in the growth and success of Ellie Mental Health overseeing a clinic’s operations, staff performance, and community impact. This position requires a dynamic, organized, and people-centered leader who thrives in a fast-paced environment and is passionate about both clinical excellence and team development. The Clinic Coordinator will be responsible for fostering a culture that reflects Ellie’s values of authenticity, humor, compassion, creativity, and determination. Under the direction of the Clinic Manager, the CC will be part of a team to build a thriving practice that delivers exceptional care, meaningful connections, and sustainable growth. This is a full time position.

Who we are looking for:

We’re seeking a self-starter and high-performing leader who balances compassion with accountability. The ideal candidate is deeply invested in team success, excited to build something meaningful, and comfortable wearing many hats from supporting clinicians to engaging the community. As Clinic Coordinator of Ellie Mental Health, you’ll lead by:

• Building and managing a high-performing clinic • Partnering with the Clinic Manager and Supervisor to guide staff to meet performance expectations and grow professionally • Take part in community outreach, marketing and social media efforts to expand the clinic’s presence • Maintain a manageable caseload of approximately 20-22 clients per week

Hiring and Onboarding

Manage onboarding and guide new hires through orientation and development.

Coordinates with supervisors to ensure new hires receive appropriate clinical guidance, EllieMatch setup, and scheduling support.

Administrative/Operations

Fully understand, uphold and keep current all Ellie operations and policies.

Support staff in building and maintaining their caseload (begins 4 weeks before start date) and partner with the CM and Supervisor to hold them accountable for meeting performance expectations.

Under the direction of the Clinic Manager, prepare quarterly reviews and partner with the Clinic Supervisor to provide 1:1 consultation with all therapists to review productivity, caseload, retention, and clinical documentation quarterly

Manage staff performance, including Performance Coaching, in partnership with Clinic Manager and Clinic Supervisor.

Create a culture that fosters collaboration and inclusion.

Clinic Management

Respond promptly to concerns raised by clients, clinicians, or external stakeholders.

Serve as point of contact for building management related issues or concerns and supply needs.

Clinic Outreach, Marketing, and Networking

Attend outreach events and spearhead and staff Ellie recruitment tables for clients and clinicians.

Manage the clinic’s online and social media presence to promote Ellie’s mission and ensure the community knows who we are.

Weekly review and updates of Psychology Today, EllieMatch, Uberall, Google Business, and other social media platforms

Required Skills/Abilities:

Master’s Degree or higher education in mental health discipline

Independently licensed with a Maryland - issued clinical practice license

Strong leadership, problem-solving, and executive skill sets

Excellent organizational skills and attention to detail

Strong working knowledge of state requirements regulating mental health practice

Excellent time management skills