Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Clinic Director — Ellie Mental Health Overland Park, KS
Clinic Description Ellie Mental Health is a growing mental health and wellness agency based out of St. Paul, MN and rapidly expanding through franchise locations. Ellie helps patients through individual, family, and group therapy services. The Ellie Staff prides itself on being an innovative and creative team that works collaboratively with clients and community providers to deliver the most comprehensive and personalized treatment to all clients.
As a Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
https://elliementalhealth.com/about/
Ellie Mental Health is excited to welcome a new Clinic Director to our Overland Park Clinic!
Position Overview
The Clinic Director (CD) is responsible for the overall performance and operations of the clinic. The Clinic Director manages staff performance, hires and recruits clinical staff to meet staffing expectation and clinical revenue needs, provides all training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Director works collaboratively with their Franchise Owner.
Required Skills/Abilities
Master’s Degree or higher education in mental health discipline.
Independently licensed with a Kansas-issued clinical practice license (e.g., LSCSW, LMFT, LPC, LCPC).
Strong working knowledge of state requirements regulating mental health practice.
Strong leadership, problem-solving, and executive skill sets.
Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, and attention to detail.
Working understanding of human resource principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and changing environment.
Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams.
Adept at learning and navigating Electronic Health Record systems.
Reporting & Supervision
Clinic Director reports to Franchise Owner
Most clinic therapists report to Clinic Director.
Tasks & Responsibilities
Leadership & Management: Hiring, Training and Staff Management
Oversee the hiring process for all therapists at their clinic.
Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
Assess ongoing development and training needs and conduct ongoing training as needed. Host office hours and provide check-ins with staff. Host quarterly trainings.
Ensure staffing levels are meeting patient demand.
Hold staff compassionately accountable to meeting performance expectations.
Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed.
Manage basic clinic Human Resource tasks.
Assist in running monthly all staff meetings.
Actively help recruit new therapists.
Supervision and Consultation
Minimum interval for licensed provider: One hour once monthly
Minimum interval for unlicensed provider: One hour twice monthly
Oversee twice monthly peer consultation groups to ensure clinical excellence and align with best practices
Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
Participate in CD Peer Consult Group.
Conduct weekly consultations with CM (in clinics where role is applicable).
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation.
Clinic Oversight and Quality of Care
Ensure clinic daily operations run smoothly.
Monitor patient care outcomes and satisfaction.
Provide training, staff development, and administrative oversight to support the functioning of the clinic. Provide clinical oversight including signing clinical documentation for pre-licensed providers.
Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
Manage record requests and chart audits, as needed.
Monitor and manage clinic office schedules and office supplies.
Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
Serve as point of contact for building management related issues or concerns.
Patient Experience & Clinic Outreach, and Networking
Oversee patient intake, scheduling, and follow-up processes to ensure smooth access to care.
Foster a welcoming, stigma-free clinic environment.
Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Corporate Outreach Team.
Build community partners for referrals.
Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility.
Represent clinic at community events or mental health fairs.
Track market trends in mental health and recommend adaptations.
Organizational Leadership
Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures.
Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner.
Oversee scheduling systems to maximize access and minimize cancellations.
Other Duties as Assigned