Benefits:
401(k)
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Wellness resources
Do you love helping people feel welcome? Join our mission to provide an OUTSTANDING patient experience every time!
Open Eyes Vision Center is looking for a driven, organized, and people-focused clinic lead with excellent customer service skills to support our doctor in creating outstanding memorable patient visits. This is a perfect role for someone who enjoys people- helping them feel welcome and comfortable understanding their healthcare benefits and eye care needs. Providing outstanding patient care is our goal!
What You’ll Do:
Focus on the day-to-day operations of our established optometry clinic
Make patient scheduling and insurance verification part of your daily preparations
Interact directly with patients in the clinic, from check in to check out
Learn to verify and explain insurance benefits to patients
Patiently work with patients to help them understand their health care costs
Become a master at verifying medical and vision benefits
Learn to perform and train every staff role within the clinic
Prepare weekly clinic performance reports and data as needed
Ensure every patient enjoys an efficient, welcoming, patient-centered experience
Earn performance-based bonuses
What We’re Looking For:
Customer service superstar who creates outstanding experiences for patients
Strong organizational and multitasking skills – you know how to keep the plates spinning
Previous medical clinic or front desk experience preferred but not required
Computer experience and aptitude to learn new software
Spanish speaking is a plus (not required)
Salary based on proven experience and qualifications
Schedule:
Full-time five days per week
Saturdays are required – our busiest clinic days
What We Offer:
Competitive hourly pay plus performance-based bonuses
Health & dental insurance
401(k)
PTO and paid training
Job Type: Full-time