Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

About Ellie:

Ellie Mental Health is a multi-clinic organization structured to remove the obstacles that get in the way of providing world-class mental health services. We provide administrative, technology, referral, scheduling, client/therapist matching, billing & collections, semi-flexible schedules and even CEU programs.

Who we are looking for:

We are seeking a hands-on, high-performing, and compassionate leader who has vision and passion to fill mental health gaps in our community.

As Clinic Manager of Outpatient Mental Health Services, you’ll partner with us and co-lead this mission by:

Building and running a successful practice, as measured by the quality and reach of care we provide

Staying connected to patient care through an appropriate personal caseload set by you

Building and cultivating a culture of purpose, authenticity, humor, compassion, creativity, acceptance, and determination

Building & leading an incredible team of therapists

Building out and growing a second clinic location

Position Overview:

The Clinic Manager (CM) is responsible for the performance and operations of the clinic. The Clinic Manager manages staff performance, hires and recruits staff to meet staffing expectation and clinical revenue needs, provides training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Manager works collaboratively with their Clinic Owner.

Required Skills/Abilities:

Master’s Degree or higher education in mental health discipline

Independently licensed with a Colorado-issued clinical practice license (IE: LPC, LCSW, LMFT, etc.)

Strong leadership, problem-solving, and executive skill sets

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Strong working knowledge of state requirements regulating mental health practice

Working understanding of human resource principles, practices, and procedure

Excellent time management skills with a proven ability to meet deadlines

Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams, as well as electronic health records.

Comfortable or able to quickly learn Mac computer operating systems

Tasks & Responsibilities:

Hiring, Training, and Staff Management

Oversee the hiring process for all therapists at their clinic

Provide training for new hires, ensuring all required clinical and operational policies and procedures are taught and followed

Assess ongoing development and training needs and conduct ongoing training as needed

Hold staff compassionately accountable to meeting performance expectations

Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed

Manage basic clinic Human Resource tasks

Supervision and Consultation

Minimum interval for licensed provider: One hour once monthly

Minimum interval for unlicensed provider: One hour twice monthly

Oversee twice monthly peer consultation groups to ensure clinical excellence and align with best practices

Provide clinical oversight to clinic staff, including signing clinical documentation for pre-licensed providers

Participate in Peer Consult Groups

Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Clinic Oversight

Provide training, staff development, and administrative oversight to support the functioning of the clinic

Collaborate with Clinic Owner and Ellie staff (as needed) to implement strategies for fiscal and clinical efficiency

Monitor and manage clinic office schedules and office supplies

Provide timely response to concerns raised by clients, clinicians, or external stakeholders

Serve as point of contact for building management related issues or concerns

Clinic Outreach, Marketing, and Networking

Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner

Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility

Organizational Leadership

Collaborate with Clinic Owner and Ellie Corporate Team to implement all required policies and procedures

Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner

Compensation & Benefits:

Comp and benefits are an extension of our mission & culture. It starts with taking great care of care-providers and supporting the things that matter most. Your package will include:

Salary, commissions, and outcome-based bonuse: Range is $85,000 - $100,000

Healthcare benefits

CEU

Holiday, flex day and paid time off

Advancement Opportunities:

This position may advance to the Clinic Director role. As Clinic Director, you will be responsible for overseeing operational efficiencies, financial management, patient satisfaction, and staff performance at a higher level with multiple clinics.