Clinic Manager and Clinician

Ellie Mental Health - 144

Clinic Manager and Clinician

Clarkston, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    401(k)

    Flexible schedule

    Vision insurance

    Dental insurance

    Clinical Manager and Therapist – Full-Time

    Ellie Mental Health–Clarkston is an independently owned practice providing in-person and telehealth care throughout Michigan. Our team is guided by authenticity, compassion, creativity, humor, acceptance, and determination.

    We seek an independently licensed clinician and experienced leader to serve as Clinical Manager. This is a working clinical-leadership position—not an administrative-only role. The Clinical Manager must provide outpatient therapy, maintain an assigned caseload, and complete related clinical responsibilities while supporting staff, daily operations, quality, and practice growth.

    Compensation and Caseload

    This is a W-2 position with compensation reflecting both clinical and assigned management responsibilities. The compensation structure, leadership allocation, and required clinical caseload will be reviewed during the interview and documented in the offer letter.

    Maintaining an active caseload is an essential function of this position. The Clinical Manager must consistently meet established client-facing expectations while reliably completing leadership duties.

    Clinical Responsibilities

    Maintain the required caseload and appointment availability

    Conduct assessments, establish diagnoses, create treatment plans, and provide evidence-based psychotherapy

    Complete notes, treatment plans, risk documentation, and other records accurately and on time

    Respond to referrals, support retention, and follow up after cancellations

    Provide ethical, inclusive care within professional scope and competence

    Leadership and Team Support

    Conduct biweekly clinician meetings addressing caseloads, availability, documentation, productivity, and performance

    Support accountability, professional development, employee engagement, and performance-improvement efforts

    Coordinate staff meetings, case consultation, training, and internal communication

    Assist with recruiting, interviewing, onboarding, performance reviews, and offboarding

    Support interns and limited-license clinicians as assigned

    Provide leadership coverage and respond promptly to staff and client concerns

    Clinic Operations and Compliance

    Coordinate staffing and help ensure clinic coverage from 9:00 a.m. to 7:00 p.m., Monday through Friday

    Monitor scheduling availability and support clinicians in meeting caseload expectations

    Manage operational requests, leadership task lists, facilities, supplies, workflows, and assigned projects

    Oversee Valant, scheduling tools, iPlum, the receptionist application, and related technology

    Support clinical standards, ethical care, documentation compliance, and quality improvement

    Help maintain compliance with Michigan licensing, Medicare, Ellie, HIPAA, and clinic requirements

    Conduct policy and workflow audits and help update handbooks and procedures

    Investigate and respond appropriately to client grievances

    Coordinate with billing and credentialing partners regarding enrollment, insurance aging, patient balances, and service-line corrections

    Practice Growth

    Support clinician recruitment and clinic-capacity planning

    Coordinate community engagement, networking, referral development, and outreach

    Assist with marketing, social media, Uberall, newsletters, and public relations

    Monitor performance data and identify opportunities to improve access, retention, revenue, and operations

    Support grant applications, funding reports, and other approved growth initiatives

    Required Qualifications

    Master’s degree or higher in counseling, social work, psychology, or a related behavioral-health field

    Current, unrestricted Michigan clinical license in good standing, such as LMSW, LPC, LMFT, or LP

    Ability and willingness to maintain an active therapy caseload while performing management duties

    Experience with psychotherapy, assessment, diagnosis, treatment planning, risk assessment, and documentation

    Demonstrated leadership, organization, sound judgment, problem-solving, and follow-through

    Knowledge of Michigan behavioral-health regulations, ethical standards, HIPAA, and documentation requirements

    Ability to address performance concerns directly and professionally

    Strong communication, time-management, interpersonal, and conflict-resolution skills

    Proficiency with Microsoft 365 and EHR systems; Valant experience is preferred

    Preferred Qualifications

    Previous clinical or operational leadership experience

    Experience with recruiting, onboarding, performance management, billing, credentialing, or private-practice operations

    Experience supervising interns or limited-license clinicians

    Familiarity with Power BI, ADP, Valant, iPlum, and payer compliance

    Benefits

    Paid time off and holiday pay

    Health and short-term disability coverage for eligible employees

    401(k) eligibility for full-time employees, subject to plan requirements

    Flexible scheduling

    Free annual continuing education opportunities

    Furnished office and administrative support

    We are excited to meet your authentic self. BIPOC and LGBTQIA+ clinicians are encouraged to apply.

    Flexible work from home options available.