Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Clinic Office Manager

Benefits & Perks

Competitive Compensation

401(k) with Company Match

Health and Dental Insurance

Paid Time Off (PTO)

Career Growth Opportunities

Job Summary

We are seeking an organized, dependable, and proactive Clinic Office Manager to oversee the daily operations of our ABA clinic. You will play a key role in ensuring the center runs efficiently, supporting both administrative and clinical functions.

As the Clinic Office Manager, you are a core team member—using your multitasking, organization, and communication skills each day to keep the clinic operating smoothly. This position requires a strong sense of urgency, excellent attention to detail, and the ability to prioritize tasks in a fast-paced environment.

Responsibilities

Oversee all aspects of daily clinic operations to ensure smooth and efficient functioning

Maintain an active leadership presence within the clinic to promote teamwork and accountability

Conduct performance reviews and provide ongoing feedback to staff members in coordination with leadership

Manage client intake procedures, including giving tours, reviewing admission forms, and scheduling assessments

Create and maintain daily client and staff schedules; track cancellations and coordinate coverage as needed

Monitor attendance and ensure staff clock-in/clock-out compliance

Prepare and maintain accurate payroll tracking sheets for hourly staff

Keep detailed records of staff credentials, certifications, and training requirements (e.g., RR, CPR, QBS)

Support clinical compliance efforts with Medicaid, Wayne County, and other regulatory entities; assist with audit preparation

Maintain communication with leadership regarding staffing changes, operational needs, and site updates

Manage office supplies, vendor relationships, and invoices to ensure cost-effective operations

Qualifications

College degree preferred

Prior experience as an Office Manager, preferably in a healthcare, behavioral health, or ABA clinic setting

Strong understanding of scheduling, payroll preparation, and operational procedures

Knowledge of clinical compliance standards for Medicaid and Wayne County preferred

Excellent leadership, communication, and organizational skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Ability to multitask, prioritize, and respond promptly to operational needs in a fast-paced environment