Benefits:
Employee discounts
Paid time off
Job description: Receptionist / Patient Coordinator Anderson Longevity Clinic – Tampa, Florida (Hyde Park) Schedule: Full-time, In-clinic
About Anderson Longevity Clinic Our Mission: At Anderson Longevity Clinic®, the genuine care, health, and longevity of our patients is our highest mission. We pledge to provide the finest personalized service to those who wish to go beyond what traditional healthcare offers, delivered in a warm, relaxed, yet refined ambiance.
At Anderson Longevity Clinic, we go beyond symptom-based medicine by treating the whole person. As a self-pay practice, we are free from the limitations of insurance-driven care models, allowing our team the time and autonomy to build meaningful patient relationships and deliver thoughtful, individualized service rather than volume-based visits.
Through cutting-edge medical science and performance-based optimization, our providers lead the development of highly personalized treatment plans guided by advanced laboratory testing and each patient’s unique goals. Our Hyde Park location focuses on optimization through peptide therapies, Platelet-Rich Plasma (PRP) therapies, Low Testosterone (Low T) treatment, Hormone Replacement Therapy (HRT), and injury treatments—all delivered within an evidence-based, longevity-focused care model.
Job Summary We are seeking a growth-oriented Receptionist / Patient Coordinator to join our clinic team in the Tampa area. We are open to full-time candidates and are willing to assess a variety of scheduling arrangements, with the opportunity for increased hours as the practice continues to grow.
This is an in-clinic role focused on delivering an exceptional first-and-last impression for every patient while handling front-desk operations and patient-coordinator responsibilities. You will serve as the face of the clinic, support daily operations, assist with sales initiatives, and help guide patients through their personalized wellness journeys. We are seeking professionals who value flexibility, patient connection, and the opportunity to grow alongside an expanding practice.
What You’ll Do
Provide exceptional, compassionate, and ethical service in all interactions with patients
Answer and direct phone calls to appropriate staff
Greet and room patients upon arrival for appointments
Schedule appointments, process payments, and maintain patient records utilizing the clinic’s patient management portal
Proactively organize and prepare clipboards and appropriate documentation for patient appointments
Patiently and thoroughly answer in-scope patient questions that may include, but are not limited to, appointments, billing, or the mission of ALC in a timely manner
Direct patients to the appropriate resources
Participate in all sales initiatives, including but not limited to encouraging and soliciting patient referrals as appropriate
Assist with maintaining the appearance of the clinic front of house
Perform sales functions, meet with patients, and guide them through the treatment process
Process initial medical provider orders and coordinate medication ordering with vendor pharmacies in a timely manner
Follow up with patients on a regular basis to develop relationships and ensure satisfaction
Continually update patient billing and shipping preferences
Use service calls to confirm patient satisfaction and follow up with all new sales leads promptly
Complete and maintain the recurring patient metrics spreadsheet on a monthly basis
Coordinate patient labs, imaging services, and referrals
Complete all initial and future franchisor-required training within the required timeframe
Complete additional tasks and responsibilities as assigned or outlined in the Anderson Longevity Clinic® Operations Manual
Preferred Experience
Prior experience in medical reception, front desk, or patient coordination in a healthcare, wellness, or aesthetics setting
Background or strong interest in sales, relationship management, and patient education
Familiarity with hormone therapies, peptide treatments, regenerative medicine, or longevity-focused services
Proficiency with electronic health record systems, scheduling portals, and Microsoft Office
Required Qualifications
High school diploma or equivalent
At least 1–2 years of experience in customer service or medical administrative roles
Excellent communication, organizational, multitasking, and problem-solving skills
Professional demeanor and ability to function effectively in a team environment
Reliable transportation and availability during clinic operational hours
Why Join Us
Be the first and last impression for patients in a modern, luxury longevity-focused medical environment
Deliver meaningful, relationship-driven patient experiences while supporting cutting-edge therapies
Collaborate within a supportive, team-oriented clinical culture
Enjoy consistent weekday office hours (9:00 AM–5:00 PM) with no nights, weekends, or on-call requirements
Ready to Apply? Submit your resume and any relevant experience to info.hydepark@andersonlongevityclinic.com