Benefits:
Company car
Dental insurance
Opportunity for advancement
Paid time off
Vision insurance
Clinical Director (Home Care Intake & Client Services)
Salary: Competitive, based on experience
Overview
We are seeking a warm, confident, and clinically experienced leader to serve as our Clinical Director focused on client intake, assessments, and service onboarding. This role is ideal for a nurse, social worker, or clinician with hospice, assisted living, or home care experience who thrives at the intersection of clinical care, relationship-building, and consultative sales.
You will be the first clinical point of contact for prospective clients and families—guiding them through one of the most important decisions they will make. The ideal candidate is compassionate yet assertive, professional, detail-oriented, and comfortable discussing care plans, pricing, and securing service agreements.
Key Responsibilities
Serve as the clinical lead for all new client intake and onboarding
Respond promptly to inbound inquiries from prospective clients and families
Conduct consultative conversations to assess care needs and recommend appropriate services
Perform in-home client assessments and develop initial care plans
Confidently present service options, pricing, and secure client agreements/deposits
Drive conversion of qualified leads into active clients
Oversee the full onboarding process, including clinical documentation and intake paperwork
Ensure compliance with all clinical and regulatory requirements during intake
Case Management- responsible for all client's receiving quality care
Responsible for maintaining up to date care plans as client's conditions progress
Collaborate with care coordination and scheduling teams to ensure smooth service start
Provide early-stage follow-up to ensure client satisfaction and continuity of care
Maintain accurate and timely records in CRM and clinical systems
Qualifications
Clinical background required (RN, LPN, MSW, or related field strongly preferred)
3+ years of experience in home care, hospice, assisted living, or healthcare services
Proven success in intake, admissions, or consultative sales within a healthcare setting
Strong ability to build trust quickly with families in sensitive situations
Comfortable discussing pricing, collecting deposits, and closing service agreements
Experience completing clinical assessments and onboarding documentation
Excellent communication, organization, and follow-through
Tech-savvy with CRM or client management systems
Valid driver’s license and reliable transportation (company vehicle available for visits)
Who You Are
Warm and empathetic, yet confident and decisive
Professional and polished in both clinical and customer-facing settings
Comfortable balancing clinical integrity with business goals
Skilled at guiding families through emotionally complex decisions
Motivated by both helping others and achieving results
Why Join Us
Competitive salary (based on experience)
Paid Time Off (PTO)
Dental and Vision Insurance
Company vehicle available for all client visits
Supportive, mission-driven environment
Opportunity to play a key leadership role in a growing organization
Make a meaningful impact on clients and families every day
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.