DESCRIPTION:

The Director of Clinical Operations, Behavioral Health Services will work with the Leadership Team to advise, lead and assist with implementation of strategic goals as well as create marketing & development tools, to meet agency objectives.

The Clinical Director will have full oversight of compliance programs and procedures; including operational guidance for staff, programs, and expansion, in the execution of its mission. The (DCO) will maintain full knowledge of various related behavioral/mental health programs, operation, and business plans, for the state of Maryland.

Responsibilities The (DCO) will also be responsible for management of activities including organizational development and leadership training. The (DCO) is responsible for enhancing the visibility of the agency by promoting (through communication, marketing & development), the mission and goals of Temah Healthcare Services to public entities, community & civic organizations, academic institutions, and various interest groups, to include federal and state governments, and form viable collaborations. Will work closely with the CEO and Officers of Temah Healthcare Services to maintain the highest standard of satisfaction and ratings with agency partners. The additional responsibilities as a Director is to carry out the function of therapist by providing counseling, intakes assessment, treatment team meetings.

JOB DUTIES

Clinical & Compliance

Provide clinical supervision to lower level Clinicians or graduate social work students/interns and staff, involving review of clinical documentation, consultation on the provision of care, and advisement on quality of service

Oversight and coordination of quality assurance and quality improvement processes and procedures, including record audits and development of Corrective Action Plans

Review measurements and assess policy & procedures of contractor’s agreements; ensure compliance with state guidelines/standards

Create, implement and review policies and procedures for staff performance guidelines

Attend and/or complete required training for DHS CARF, and licensure

Ensure policy & compliance is met for CARF, DHS, and Temah Healthcare Services.

Participate as Team Member & Leader to achieve Temah Healthcare Services’ goal of excellence in client care and treatment provision

Marketing & Development

Participate in weekly team meetings to develop strategies, priorities, and policies to enhance the agency’s goals and objectives in meeting consumer needs

Meet with and present Temah Healthcare Services to various agencies, to establish partnering resources

Identify and develop funding resources (i.e. grants, collaborations, special projects).

Execute and monitor contracts or other agreements as authorized

Develop & Design effective systems to track progress and regularly evaluate program components to measure success; communicate findings to board members, funders, and other constituents

Expand local revenue by creating fundraising activities to support existing program operations and regional expansion

Assist in the development activities ensuring goals & objectives are met

Monitor public policy issues impacting behavioral health services

Attend State, Federal and Regional conferences to maintain an active role in related national interest; and to present & enhance strategic interests of (Temah Healthcare Services)

Job Expectations

Performs directly related duties, with little to no supervision as assigned

Attend meetings, keeping CEO and Leadership abreast of collaborations and program updates

Recommend and maintain oversight of attendance at external events, i.e., partnership meetings, conferences, community planning sessions, special events that enhance agency strategic objectives

Self-motivator, self-starter, react with sense of urgency to important issues & well organized

Ability and willingness to travel to meet external customers and/or attend other business matters

Required Knowledge Skills and Abilities

Program operations, i.e., OMHC, PRP, MTS, SUP, IOP, PHP, OP, DUI, Residential.

Administration of federal, state and DHS policy & procedures; and CARF compliance

Two (2) years proven track record in strategic planning & development of special programs

Development of special projects for fundraising; budget management

Organizational, interpersonal and communication skills (verbal & written)

Ability to work with diverse groups including volunteers, board of directors, community groups, consultants, health care workers and social service professionals

Demonstrate ability to present and articulate issues, representing policy and agency concerns

Demonstrate knowledge and commitment to community behavioral health service

Familiarity with local, national, private and public sources

Leadership, coaching, and relationship management

Ability to create budgets to achieve agency objectives

Available to work around various schedules as needed (i.e. evening or weekend events, or agency related activities).

Educational & Management Experience

Masters or Bachelor's degree in a social service field, from an accredited college or university

Senior Management experience with a proven track record in mental health

Licensed Clinical Professional Counseling or Licensed Clinical Social Work with a Supervision Certificate, a plus

Job Type: Full-time

Expected hours: 40 per week

Rate: 60-65$