Discover Better Health Careers with Rendr!
Who We Are
Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.
Why Join Rendr?
- Opportunities for professional growth and development.
- Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
- Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.
Benefits We Offer:
- Medical, Dental, and Vision Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays/ Floating Holiday(s)
- Commuter Benefits
- Health Savings Account/ Flexible Spending Account/ Dependent Care Account
- Annual Performance Bonus
Job Position: Clinical Operations Support Associate
The Clinical Operations Support Associate serves as a pivotal coordinator within the department, ensuring operational excellence. This role is instrumental in driving key initiatives in process optimization, patient safety, and regulatory compliance.
Essential Functions:
- Supports leadership through high-capacity data synthesis, real-time tracker updates, and coordinating departmental training and report distribution.
- Supports leadership in the production of management/clinical reports and presentations, guaranteeing precision and consistency across all high-level documents.
- Assists leadership with departmental projects centered on program development, patient satisfaction and safety, workflow efficiency and regulatory alignment.
- Streamlines cross-functional communication, ensure information was accurately disseminated and followed up, with all inquiries resolved promptly and effectively.
- Manages high-precision data entry and record-keeping, consistently meeting departmental standards for accuracy and reliability.
- Provides flexible operational support by managing special assignments and ad hoc tasks to ensure seamless departmental workflow.
Qualifications:
- High school diploma or GED
- Bilingual (English/Chinese) preferred; proficiency in reading Chinese is an advantage
- Demonstrated ability to manage high-volume workloads by leveraging multiple systems, including EMR platforms and internal portals, with speed and accuracy
- Proficient Microsoft Office skills (Excel, Word, Outlook, PowerPoint)
- Prior graphic design experience is an asset
- Proven ability to communicate effectively and organize complex workflows in a team environment
- Excellent teamwork abilities and interpersonal skills
- Maintain a professional, empathetic, and courteous demeanor
- Prior experience in a medical setting and familiarity with medical terminology are preferred but not required
- Detail-oriented with a high degree of accuracy
Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to reviewing your application and exploring the possibility of you joining our team!