Job Description

Contingent upon Contract Award.

Integrate the contractor’s Quality Control Plan (QCP) with the Government’s Quality Assurance Surveillance Plan (QASP) and the medical Continuous Quality Improvement (CQI) system to ensure services meet the Performance Work Statement (PWS). Drive corrective actions, risk reduction, and continuous improvement across operations and health services. This position is based in Israel.

Key Responsibilities:

• Own the Quality Control Plan (QCP). Establish, maintain, and evidence a QCP that ensures all PWS requirements are achieved; align with the Government’s QASP surveillance methods.
• Implement and oversee the medical Quality Assurance/Continuous Quality Improvement program ensure audits, trending/analysis, and corrective action plans; manage incident and mortality reviews and root cause analysis (RCA).
• Ensure conformance to NDS 2025 and ACA; maintain fire/emergency plans; promptly rectify deficiencies or submit corrective plans to the Contracting Officer’s Representative (COR).
• Participate in inspections and respond to review findings; meet regularly with the Contracting Officer’s Representative (COR) for performance evaluations and issue resolution.
• Coordinate with contractor, the Health Services Administrator (HSA), and the Clinical Director to ensure licensure/credentialing, screening timeliness, and emergency response practices meet the PWS and standards.
• Ensure completion and documentation of required training, including cardiopulmonary resuscitation (CPR), automated external defibrillator (AED), emergency first aid, four‑minute emergency response, and information security requirements such as Personal Identity Verification (PIV) credentialing and annual Cybersecurity Awareness Training (CSAT).
• Ensure immediate notification/reporting to contractor per criteria; analyze trends from incident data and drive corrective and preventive actions (CAPAs).
• Ensure the Employee Manual includes required content (organization, job descriptions, training, conduct, safety, health, etc.) and acknowledgment documentation; provide documentation of employee review upon COR request.
• Oversee compliance with surveillance coverage/monitoring and retention requirements (minimum 60 days; longer for evidentiary recordings not in a case file).
• Verify emergency readiness plans and drills meet applicable standards; ensure timely corrective actions and staff readiness.
• Provide monthly/periodic quality, incident/injury, and executive summary reports to facility leadership and the COR.
• Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Additional Duties:

Compliance with International SOS Government Medical Services, Inc. policies and procedures.

Qualifications

Basic Requirements/Certifications:

• Demonstrated experience establishing and operating a facility QCP; leading CQI in health settings; working with COR; preparing for and passing external audits; managing incident reviews, RCA, and CAPAs.
• Basic Life Support (BLS) certification.

Education Required:

• Bachelor’s degree in a relevant discipline or
• Minimum three (3) years of related industry experience.

Physical Requirements:

• Sitting, standing, walking, climbing, bending/stooping, kneeling, twisting.
• Visual acuity. Minimal hearing loss.
• Push/pull/carry minimum 50 lbs.

Other Special Qualifications:

• Obtain medical clearance and maintain current immunizations.
• Must be able to relocate to Israel.
• A valid passport is required and must be in your possession prior to relocation. You must maintain a current passport during your stay in Israel.
• Ability to obtain a USG clearance.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.