Job Description

Primary Duties and Responsibilities:

• Maintain a database of clinical study participants.
  • Document all communication with participants for reference.
• Interact professionally and directly with a wide range of study participants via phone, email, text and in person.
• Utilize database to screen and schedule visits of current/new potential clinical study participants based on study eligibility for participation in ongoing clinical studies based on specified inclusion and exclusion criteria.
• Serve as front desk personnel when participants are coming in the lab which includes:
  • Checking participants in for their appointments.
  • Providing reminder calls for participant appointments as needed.
  • Having new participants fill out eligibility screening paperwork.
  • Giving all study participants initial study documentation, reviewing these documents for questions and final qualification determination.
  • Providing participants with payment documentation.
• Coordinate with laboratory's study management staff to ensure adequate study participant recruitment has been/is currently being met for each study.
• Assist with marketing and advertising efforts as needed.
  • Skill and familiarity with social media.
  • Develop outreach efforts related to attracting and bring in new potential clinical study participants to fill current participant recruitment needs.
  • Cold-call and cold-visit locations in order to speak with potential participants.
  • Submit needed advertising materials to the IRB for approval.
• Conduct all procedures in accordance with GCP regulations, HIPAA requirements and ECRLNC SOPs
• Willing to learn and assist in other departments when necessary.
• Attend staff meetings and training sessions as required.

Qualifications

Education and Experience:

• High school Diploma or GED
• Laboratory or healthcare expereince ideal but not required
• Able to perform light computer work including knowledge of Microsoft Office, Excel & Word

Additional Information

The position is full-time, Monday-Friday, 7:15 a.m.- 4 p.m., with overtime as needed.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

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Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.