Benefits:
Mileage reimbursement
Mileage Reimbursement
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Signing bonus
Flexible schedule
Clinical Supervisor
Department: Addiction Services Primary Location: Orange, MA | Administrative Office Location: Greenfield, MA (See details below) Schedule: Monday-Friday (See details below) Salary: $62,000–$68,000 (Based on experience)
SIGN ON BONUS: $1,500
Lead with Compassion. Guide with Purpose.
At ServiceNet, we believe in new beginnings, inner strength, and the power of community. Our Recovery Homes provide a safe, structured, and supportive environment for individuals in the early stages of their recovery from substance use disorder. And now, we’re looking for a Clinical Supervisor who’s ready to bring heart, clarity, and clinical expertise to this transformative work.
If you’re a licensed clinician who thrives in fast-moving environments, loves mentoring others, and wants to see your work spark real change—this is your moment.
About the Role:
As our Clinical Supervisor, you’ll lead the clinical direction of our Recovery Homes—guiding staff, strengthening programming, and ensuring every resident receives care that’s compassionate, evidence-informed, and deeply respectful of their individual journey.
You’ll work side-by-side with Program Directors and Case Managers to create a culture of healing, accountability, and peer support—where every individual is seen as capable, resilient, and worth investing in.
What You’ll Be Doing:
Clinical Leadership
Provide individual and group clinical supervision for direct care staff.
Develop staff confidence and skill in responding to complex behavioral and emotional needs.
Maintain documentation of supervision and support staff through timely, constructive feedback.
Program Oversight & Intake
Review all intakes and help determine recovery home placement eligibility.
Ensure accurate and timely completion of Individual Action Plans (IAPs) discharge summaries, and other documentation requirements.
Conduct and update comprehensive assessments as residents’ goals evolve.
Facilitate weekly clinical groups with residents.
Process insurance authorizations and communicate with insurance companies to advocate on behalf of residents.
Staff Development & Support
Identify training opportunities that enhance staff competency and meet BSAS/DBH requirements.
Support case managers with group facilitation, documentation, and follow-up on client services.
Compliance & Collaboration
Attend required contract/licensure meetings with BSAS and MassHealth.
Ensure all clinical documentation meets regulatory standards.
Partner with billing teams to follow up on claims and streamline reimbursement processes.
What You Bring to the Table:
LADC I, LICSW, LMHC, or Master’s degree in a related clinical field required
Experience in substance use recovery or behavioral health services
Previous supervision experience preferred
Strong understanding of BSAS/DPH standards and documentation practices
Ability to lead with empathy, insight, and a trauma-informed lens
Collaborative mindset and passion for mentoring a dynamic, mission-driven team
Comfortable navigating electronic health records and medical documentation
Location & Schedule:
You will provide clinical services primarily in Orange, MA, with office hours and team meetings based in Greenfield, MA—located just a short drive away.
This is a Monday–Friday position with flexible start and end times, especially to accommodate afternoon and evening clinical group sessions.
Why Work With Us?
Because what we do changes lives—and so will you. As part of a passionate team on the frontlines of recovery, you’ll find not just a job, but a calling.
Perks & Benefits: We invest in our people the way we invest in our mission—with trust, vision, and heart
Mileage reimbursement
Generous paid time off
Comprehensive health & dental insurance
403(B) retirement plan with employer match
Paid life insurance & long-term disability coverage
Tuition assistance and advancement opportunities
A culture of compassion, connection, and clinical excellence
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join the Heart of Healing.
Apply now and bring your leadership to a space where lives are rebuilt, hope is restored, and every day makes a difference. https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.